Business Operations Analyst - Toronto, Canada - SWTCH Energy Inc.

Description

Who We Are

SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America.

Founded in 2016 by entrepreneurs, investors, and energy professionals, SWTCH had a vision of enabling communities to realize the social, economic, and environmental benefits of widespread EV adoption. Since then, its EV charging and energy management solutions have been installed in hundreds of multifamily buildings, 50 percent of which are classified as low-to-moderate income. By leveraging the latest technology available, SWTCH is making EV charging possible for all buildings.

With a growing base of clients, SWTCH is currently looking for opportunities to deepen our market penetration across North America.

Job Opportunity

SWTCH is seeking a highly analytical, detail-oriented, and dynamic individual to join our team as a Business Operations Analyst. Reporting to the Head of Operations, and working closely with leaders across the operations function, you will play a key role in supporting the Head of Operations in strategic initiatives, providing actionable insights to drive decision-making, and analyzing and optimizing operational processes. The ideal candidate will possess strong problem-solving skills, strong analytical skills, exceptional communication abilities, and the ability to thrive in a fast-paced environment.

Responsibilities

• Help develop and implement strategic initiatives to drive operational excellence and support business growth.
• Analyze business processes and systems, and conduct data analysis using Excel, SQL and other tools data to identify opportunities for improvement and provide actionable recommendations.
• Prepare presentations and reports to communicate findings, recommendations, and initiative updates to stakeholders.
• Manage operational improvements by collaborating with cross-functional teams to implement improvements, and evaluating the effectiveness of implemented changes, adjusting as needed to achieve desired outcomes.
• Develop and maintain key performance indicators (KPIs) to track the effectiveness of business operations.
• Handle confidential and sensitive information with discretion and professionalism.
• Support ad-hoc analysis and special projects as needed.

Requirements

• Bachelor's degree in Business Administration, Economics, Finance, Engineering, or related field.
• 2+ years of experience in business analysis, operations, or consulting roles.
• Strong analytical skills with proficiency in Excel, SQL, and data visualization.
• Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels and across functions.
• Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Detail-oriented mindset with a proactive approach to problem-solving and continuous improvement.
• Experience in an EV charging/SaaS/software environment.
• Passion for EV space, decarbonizing transportation, cleantech/sustainability.

Benefits

• Business Impact - As a core member of the operations team, you have the opportunity to take a lead role and make a significant impact on the culture and values of the company.
• Environmental Impact - We are a clean energy company with a mission to reduce carbon emissions globally to ensure a clean and sustainable future.
• Diversity - People develop their talents and skills in different ways. We value different paths and experiences. If you think you meet the qualifications we are seeking, take a chance and express.

SWTCH does not offer employment to prospects without first ensuring that qualified candidates speak directly with the hiring manager and a member of our P&C team. All qualifications will be done face-to-face, whether that is in person or over Google Meet. SWTCH does not send out offers of employment without meeting candidates and does not offer employment via text. If you are contacted for any personal information via test and/or without having met a member of our hiring team in person, please disregard.

SWTCH Energy is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Annual Salary Range

CAD $60,000 - $80,000