it network specialist - Southwestern Ontario - beBeeMonitoring

Job title: NOC Operations Administrator I

Description

We are seeking an experienced IT professional to join our team as a Network Operations Specialist. This role is responsible for ensuring the reliability and efficiency of our network infrastructure. The ideal candidate will have strong technical skills, excellent communication abilities, and a passion for delivering high-quality results.

Key Responsibilities:

• To monitor and manage the BlackBerry Infrastructure using various tools and respond promptly to alerts;
• Familiarity with resolution targets for all Services;
• Liaise with relevant Support Teams until incidents are resolved; escalating issues to Management when necessary;