Technical Analyst - Regina, Canada - Complete Technologies
1 week ago
Description
Complete Technologies is Saskatchewan's leading, award-winning Managed Services provider located in the beautiful Innovation Place Regina with all amenities it has to offer.
We are seeking to add dynamic and experienced Technical Analyst for a full time employment.Position overview:
Technical Analyst contributes to the success of Complete Technologies by providing timely, professional and efficient technical support to our clients, while providing excellent customer service.
- Recent experience working with local Managed Services Provider OR as a part of IT helpdesk;
- Communication skills as most of the work will be onsite clientfacing service calls;
- Experience with hosted solutions (Office 365, Hosted Exchange server, etc.);
- Experience managing and monitoring the performance of computer systems and networks using RMM tool;
- Worked with File
- Follow and participate in developing procedures and technical checklists;
- Server & Network administration and troubleshooting experience
- Windows server, Hyper-V, VMWare, Exchange server, firewall setup and management (MCP Certificate would be an asset);
- Positive attitude to work and life;
- Valid driver's license and your own vehicle.
What your work week will look like:
- Combination of on-site service calls (99% will be within Saskatoon city limits) and remote work every day;
- Managing and leading projects almost every week;
- Monitoring client's networks and backup reports;
- Assisting with choosing the best technical solution for the client's situation.
What you will get:
- Competitive salary;
- Benefits package that includes disability, health, dental and vision insurance;
- Diverse, fun and friendly work environment;
- Great learning opportunity.
Job Types:
Full-time, Contract
Salary:
From $20.00 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Extended health care
- Onsite parking
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- MSP: 2 years (required)
Work Location:
One location
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