Operations Specialist - Toronto - TEKsystems

Description

TEKsystems client, a major Big 5 Bank here in Canada, is currently looking to hire an Operations Specialist to join their Global Cash Management team in downtown Toronto Experience in multiple currencies, including USD, GBP, EUR, and experience in CAD specific to LYNX payment system.

The Operations Specialist will support both BAU responsibilities and offer strategic insight as they navigate recommendations/changes from OSFI.

Tasks:

- Onboarding a new vendor application

- Working with the vendor on providing detailed requirements, writing technical requirements for end users in operations, and creating user stories

- Communicates with internal business partners and external customers to respond to standard and non-standard inquiries

- Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required

Risk & Control

- Maintain key controls and review process, where applicable, to ensure operating integrity, comply with internal and external regulators, involving an understanding of regulatory and compliance requirements as prescribed for the business unit; provide recommendations and implement corrective actions to ensure adherence as required

- Identify potential risk situations within the scope of works (e.g. risk assessments), make recommendations and/or escalate to sr management, where appropriate, and ensure a contingency plan exists

- Develop and maintain standards, processes, and controls in cash management in order to minimize loss/risk, ensure all regulatory requirements are met, and safeguard the assets of the Bank

This role has the authority to:

- Manage and monitor a complex portfolio of cash transactions representing a significant amount of risk

- Make independent decisions within established guidelines, procedures and Letter of Authority/authority levels in resolution/escalation of problems, including system, software and hardware failures

- Escalate all unresolved processing issues to the appropriate level, as the guidelines

- Develop initiatives to avoid repetition of operational issues

- Act as SME in an advisory capacity to the Head and Lead new work

- Recommend business performance improvement

MUST HAVES:

- Working with the vendor on providing detailed requirements, writing technical requirements for end users in operations, and creating user stories

- Experience within Global Markets at a major Canadian Bank, including experience with Capital Markets systems applications (WSS, Calypso, ICI, etc.)

- Experience with analyzing data from Depos (CDS, DTC, BONY, CREST, Clearstream, etc.)

Employee Value Proposition (EVP)

Multi-year initiative likely to go up to the 2-year tenure limit and opportunity to convert permanent.

Hybrid working model, with office in downtown Toronto (Can be expected to be in office 1-4 times a week, depending on the needs of the project)

Pay: $46 - $70/hr

Duration: 6 month contract to start with an opportunity to be extended up to 2 years. After the 2 year limit, the bank would be able to convert the consultant into a full-time permanent position.

Job Type & Location

This is a Contract position based out of Toronto, ON.

Pay and Benefits

The pay range for this position is $ $70.00/hr.

Workplace Type

This is a hybrid position in Toronto,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l'entreprise par un éventail de solutions. Nous sommes une équipe de personnes qui collaborent avec plus de clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d'Allegis Group. Découvrez d'autres informations à

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.