User Support Technician - Edmonton, Canada - EN3 Solutions Ltd.
Description
Education:
College/CEGEP
- Experience: 1 year to less than 2 years
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Provide advice and training to users in response to identified difficulties
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision:
- 1 to 2 people
Transportation/travel information:
- Public transportation is available
Work conditions and physical capabilities:
- Fastpaced environment
- Repetitive tasks
- Attention to detail
Personal suitability:
- Initiative
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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