User Support Technician - Edmonton, Canada - EN3 Solutions Ltd.

EN3 Solutions Ltd.
EN3 Solutions Ltd.
Verified Company
Edmonton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Education:
College/CEGEP

  • Experience: 1 year to less than 2 years

Tasks:


  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Provide advice and training to users in response to identified difficulties
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision:


  • 1 to 2 people

Transportation/travel information:


  • Public transportation is available

Work conditions and physical capabilities:


  • Fastpaced environment
  • Repetitive tasks
  • Attention to detail

Personal suitability:


  • Initiative
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

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