Remote Operations Specialist Part-time - Cambridge, Canada - Final Mile Logistics Inc.

Final Mile Logistics Inc.
Final Mile Logistics Inc.
Verified Company
Cambridge, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Part time
Description

Primary Function


To maximize and manage shipment transactions by effectively using fleet and partner carriers while providing excellent customer service and adhering to company processes and procedures.


Key Responsibilities

  • Respond promptly to all shipment requests,
  • Develop effective solutions for customers,
  • Optimize fleet utilization to maximize contractor & company income,
  • Manage the successful movement of shipments and meet customer expectations,
  • Provide effective communication to and between external and internal customers,
  • Monitor and record relevant shipment information systematically,
  • Monitors, responds to, and manages load boards,
  • Respond effectively to service failures,
  • Calculate billing rate & negotiate costs for shipments,
  • Maintain overall gross margin goals,
  • Manage successful execution of dedicated trucking commitments,
  • Create and execute back up plans for each Dedicated run,
  • Assist and coaches fleet contractors as appropriate,
  • Maintain positive fleet relations,
  • Adhere regulatory requirements and company policies,
  • Assist other team members,
  • Assist with training and orientation of team members,
  • Promote the company,
  • Other duties as assigned.

Qualification

  • Great communicator,
  • Learns and adapts quickly to software programs and technology in general,
  • Able to multitask effectively,
  • Can work under pressure effectively,
  • The following are not necessary but would be considered assets:
  • Previous experience in a similar role,
  • Previous experience using a Transportation Management System (TMS,
  • Previous delivery driving experience,
  • Working knowledge of FMCSA, MTO, CBSA, CBP, and DOT regulations,

Shift

  • Weekends Friday evening* through Monday morning, and occasional vacation and illness coverage.
  • This is a remote work from home position.
  • Friday starts at 5pm presently but will change to 9pm when we add a 12pm to 9pm Dispatch shift in approximately one month.
Training will be done in person in Cambridge, ON.


Job Type:
Part-time


Salary:
$20.00-$50.00 per hour


Benefits:


  • Flexible schedule
  • Paid time off
  • Work from home

Schedule:

  • Every Weekend
  • On call

Supplemental pay types:

  • Commission pay

Application question(s):

  • Will you be able to attend training in person in Cambridge Ontario for this job?

Education:


  • Secondary School (preferred)

Work Location:
In person
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