Sr. Consultant Accessible Canada Act Digital SME - Toronto, ON

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

Job description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

The Sr Consultant, Accessible Canada Act (ACA) SME will work with the Director, ACA Accessibility on the planning and implementation of the ACA Information & Communication Technology (ICT) Program. The successful candidate will provide subject matter expertise on digital accessibility strategy and implementation and support deliverables of the various program workstreams pertaining to standards, policy, controls, governance, training, maturity and sustainability of digital accessibility at CIBC. They will review and recommend organizational practices to ensure they align with the ACAand the Accessible Canada Regulations pertaining to digital requirements and support the Director, ACA Accessibility in implementation of these requirements.

At CIBC we enable the work environment mostoptimalfor you to thrive in your role.You'llhave the flexibility to manage your work activities within a hybrid work arrangement whereyou'llspend 1-3 days per week on-site, while other days will be remote.

Who you are

• Expertise in the ACA and Accessible Canada Regulations and/or organizational implementation of digital accessibility legislation such as AODA, AMA, ADA
• Understanding of digital accessibility regulatory compliance landscape and the ACA regulatory framework and digital accessibility fundamentals
• Experience working in a large institution working with multiple stakeholders across the organization on large-scale accessibility programs
• Experience creating and operationalizing a control framework into processes to ensure compliance and sustainability
• Collaborate with cross-functional teams to ensure that accessibility is integrated into the development lifecycle and adheres to best practices, internal controls and operational standards from an accessibility perspective

How you'll succeed

• Experience: 3–5+ years in a specialized accessibility role, with a strong background in compliance, policy, strategy, and project management.
• Strategic Thinking: Ability to translate regulatory requirements into actionable, long-term organizational strategies.
• Collaboration: Experience working across cross-functional teams in a large organization
• Continuous Improvement: ability to improve processes, support change management activities.
• Empathy: Deep understanding of the lived experiences of persons with disabilities and the impact of systemic barriers.
• Education: Accessibility Studies, Disability Studies, Human Rights, Social Sciences, or a related field (e.g., User Experience, Regulatory Compliance).
• Knowledge: In-depth understanding of the Accessible Canada Act, Canadian Accessibility Standards, WCAG standards, and the Canadian Human Rights Act.
• Communication: Strong communication skills and ability to explain technical requirements in plain language.
• Assets: Personal, lived experience with disability. Certifications such as CPACC (Certified Professional in Accessibility Core Competencies) or WAS (Web Accessibility Specialist) or other relevant expertise.
• Values: You bring your real self to work and you live our values – trust, teamwork and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

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- CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
- We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Analytical Thinking, Control Frameworks, Decision Making, Group Problem Solving, Operation Risk Management, Risk Analytics, Risk Assessments, Risk Governance