Administrative Assistant - Burlington, Canada - Medaca Health Group

Description

Medaca provides world-class access to a range of services to help employees receive treatment at different stages of a mental illness with the goal of a return to health and to work.

Canada's leading psychiatrists, Medaca provides employers and insurers with early diagnosis and treatment for their employees, with an 86% return to work rate.

Medaca's clientele includes major insurers, third-party disability management administrators, and a wide range of private and public sector organizations including financial, transportation, power, education, law enforcement, retail, food, and pharmaceutical industries.

• Manage incoming referrals using specific database to assign and establish cases
• Send faxes via online portal
• Assist with establishing and maintaining a positive relationship with doctors' offices and patients alike via phone
• Keep Medaca files on track by managing followup correspondence with clients to ensure timely delivery of services
• Ad hoc projects and other tasks as required; responsible for the timely and accurate management of any projects as assigned (ex., interpreting Excel data and creating brief summaries/reports, assisting with additional phone calls)

• Postsecondary education in Office Administration, Business Administration, or a related field preferred
• Experience working in an administrative assistant capacity preferred
• Strong organizational and time management skills necessary in a fastpaced, deadline

• Accuracy and attention to detail, producing errorfree work
• Strong written and verbal communication and comprehension skills
• Ability to exercise tact and discretion in handling confidential information
• Welldeveloped interpersonal skills including the ability to collaborate and problemsolve in interactions with external clients as well as internal staff
• Flexible and adaptable
• Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint, Teams)
• Personal interest in the mental health field with the goal of providing excellent care and service for patients

• Dental care
• Onsite parking
• Paid time off
• Vision care

• French not required

• 8 hour shift

• Burlington, ON L7L 6W6: reliably commute or plan to relocate before starting work (required)

• Bachelor's Degree (preferred)

• Administrative: 1 year (preferred)