Night Auditor - Sarnia, Canada - Hampton Inn by Hilton Sarnia/Point Edward
3 weeks ago
Description
Work Setting
- Hotel, motel, resort
Specific Skills
Take, cancel and change room reservations Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Perform light housekeeping and cleaning duties
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wakeup calls
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments
- Own vehicle
- Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment Work under pressure
- Attention to detail
- Standing for extended periods
- Flexibility
- Team player
- Excellent oral communication
- Excellent written communication
- Client focus
- Dependability
- Judgement
- Reliability
- Organized
Salary:
$15.50 per hour
Schedule:
- 8 hour shift
- Night shift
- Weekends as needed
Work Location:
In person
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