Personal Banking Associate - Regina

Only for registered members Regina, Canada

3 days ago

Default job background
Full time $43,900 - $58,600 (CAD)

Job Summary

We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions.

The ideal candidate will have high school diploma or equivalent and/or one year of relevant experience. They should be proficient in using MS Office (Word, Excel and Outlook), branch software and internet. Knowledge of banking solutions and processes is also required.


Responsibilities



  • Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

  • Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters


  • SUPPORT THE FRONTLINE STAFF WITH SCHEDULED CASH AND NON-CASH TRANSACTIONS; RESOLVE CRITICAL ISSUES AND REPORT NON-STANDARD MATTERS TO MANAGEMENT_

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