Housing Support Worker - Nanaimo, Canada - Pacifica Housing
Description
Position Title:
Housing Support Worker
Reports to:
Managers of Supportive Housing
Compensation:
$25.50-$27.69 per hour
Union:
BCGEU
Closing Date:
December 1, 2023 at 4pm
Available positions:
Full time lines Available
- 9:00pm to 8:00am, Wednesday to Friday and every other Saturday (70 hours biweekly) (Posting: # 2327)
- 6:30pm to 5:30am, Sunday to Tuesday and every other Saturday (70 hours biweekly) (Posting: #2331)
Organizational Focus:
Pacifica Housing has been providing safe and affordable homes for almost 35 years. We are a rapidly growing organization dedicated to meeting the housing and support needs of our community.
As such, we are committed to building our fast-growing team with a culture that supports our people and reinforces our core values of authenticity, leadership, respect, and social justice.
Pacifica is proud to be a Certified Living Wage Employer by The Living Wage for Families Campaign.Position's Primary Objectives:
Housing Support Workers function as part of a team to provide comprehensive on-going support services to the tenants in Pacifica's Supportive Housing programs.
- Delivering personcentered support services and programs following a "housing first" philosophy to tenants as part of a dedicated team;
- Following prescribed policies and procedures associated with Property Management;
- Supporting tenants through a PSR approach;
- Advocating on behalf of tenants with community agencies;
- Attending to overdoses and administering naloxone.
Key Responsibilities:
Provides individualized, person-centred support to tenants, including:
- preparing, documenting, implementing, monitoring and evaluating personalized support plans with each tenant;
- providing input to counsellors and other professionals with regard to the development of appropriate program plans;
- monitoring client mental health and substance use and determining when to provide additional support;
- recognizing, analyzing and responding to potential emergency situations;
- encouraging and facilitating tenant participation in decision-making regarding housing and support policies and practices;
- providing life skills training such as meal preparation, housekeeping, personal care and personal self-management skills;
- assisting tenants in navigation of Ministry services;
- assisting tenants with financial management including co-ordinating with the Public Trustee, budgeting and ensuring rent and damage deposits are made;
- contributing to the evaluation of tenants' progress and preparing related reports;
- supervising and supporting tenant participation in the community volunteer program;
- liaising and actively planning with community resources including Assertive Community Treatment (ACT) teams, mental health and health care practitioners, police and emergency services;
- coordinating referrals to essential services and programs for tenants;
- providing support for a wide variety of on-site and off-site programming including life skills and recreational activities; attends appointments with tenants such as medical, psychiatric, counseling etc. (building specific);
- providing support to tenants experiencing health issues including end of life support;
- advocating for tenants who are experiencing oppression, stigmatization and/or discrimination within the community;
- providing transition support for tenants moving in or out of supportive housing.
Performs a variety of property management related functions, including:
- coordinating maintenance related requests with the Property Management team;
- assisting with minor repairs and maintenance (such as light bulb changes), as required.
Performs administrative responsibilities, including:
- maintaining reports such as statistics, logbooks, tenant daily activity records;
- preparing Incident Reports for staff follow-up and for the Health and Safety Committee;
- assisting the Manager with the development of protocols, policies, procedures and/or proposals;
- assisting in fundraising, public relations campaigns, workshops and special events.
Other related duties, including:
- maintaining regular contact with, and providing back-up for team members and other staff as required;
- participating in community meetings including coordinating individual case conferences.
Requirements:
Education:
- Training and/or education in a related human/social service field is an asset
- Conflict resolution/crisis prevention training and experience is an asset
Experience:
- Recent and related experience preferably in the nonprofit housing
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