Operations Supervisor - Edmonton, Canada - Harvard Developments Corporation

Harvard Developments Corporation

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Harvard Developments has an immediate opening for an Operations Supervisor to join its retail management team in Edmonton, Alberta.

Harvard is a full-service real estate management company based in Western Canada that is recognized for its reputation in leadership, flexibility, quality and performance.

The company oversees over 9 million square feet of commercial properties with regional offices in Regina, Calgary, Edmonton and Winnipeg.

The Operations Supervisor is accountable to lead a team of building maintenance and operations personnel to deliver an exceptional customer experience, while ensuring that more than 1.3 million square feet of retail properties (with some office component) are well cared for and maintained in a safe and environmentally conscious manner.

The Operations Supervisor will:

Deliver customer satisfaction within standards established for safety, comfort, cleanliness, responsiveness, follow up and communication;
Oversee workplace safety, risk management, safety training, OH&S compliance and emergency preparedness;
Organize the activities of personnel and trades responsible to service, operate and maintain the properties within standards established for fiscal responsibility, environmental stewardship and lifecycle performance;
Establish & implement the annual maintenance plan, ensure "best value" procurement and contribute to longrange capital planning, budget preparation and reporting within limits established by the property owner;
Recruit, train & develop a highly motivated team to excel in achieving Harvard's vision, mission, promise and values, and the property owner's expectations;
Assist the management team achieve its customer, financial and organizational objectives; and
Lead or assist in completing various special projects that may include small capital projects and major equipment replacement.

What you will bring to the job:

Four to six years in customer service and a mechanically inclined business environment, with minimum three years of leading and supervising others;
Proficiency in the English language both written and verbal, as well as strong listening, negotiation, collaboration and conflict resolution skills that enable positive and beneficial relationships;
Demonstrated organizational, analytical, critical thinking, problem solving, decisionmaking and attention management abilities to consistently meet deadlines;
Advanced technological skills in a Microsoft Office workplace environment;
A high level of commitment to customer service and dependable leadership with availability to respond 24 hours each day except during excused absence;
Excellent interpersonal & team building skills;
A mechanical inclination with practiced motor skills and capacity to perform physical work;
Hold a valid 5th class motor vehicle license and have access to a reliable vehicle;
Experience using industry software such as BAS and BMS, and
The ability to work independently or collaboratively as circumstances dictate, using personal initiative and sound judgment to achieve desired outcomes schedule and budget.

What you will receive from Harvard:

Competitive salary and health benefits within the real estate management industry, along with an incentive opportunity, pension & group RRSP;
Additional benefits including use of company vehicle, children's scholarship and a wellness program;
Strong corporate values in a flexible, performance driven and meritbased work environment;
Comprehensive orientation, training, and support; and
Encouragement of lifelong learning through education and training opportunities.