Automotive Service Advisor - Truro, Canada - Pye Automotive

Description

We are looking an experienced
Service Advisor to join our dealership team.


Role Responsibilities:

• Welcome customers warmly and establish trust as the friendly face of our service department.
• Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them
• Foster transparent and proactive communication with technicians to identify and diagnose vehicle issues
• Provide clear and detailed explanations of recommended repairs and maintenance to customers, focusing on safety and customer value
• Keep customers informed about the status of their vehicles, ensuring timely and regular updates
• Create a culture of hospitality that guarantees customer satisfaction and retention, making our dealership a reliable partner for their automotive needs.

Here's what we have to offer:

• Scheduled hours are between Monday to Friday
• 
  no weekends

:

• Competitive compensation based on experience.
• Extended Health Benefits
• Company events (Christmas party, summer BBQs, etc.)
• Paid vacation & paid sick time
• Paid continuous training

Here's what we need from you:

• Valid Driver's License and a clean Driver Abstract
• Strong problemsolving skills
• Ability to work on your own or with a team
• Strong communication skills and ability to accurately document repair steps

How to Apply:
Submit your resume on Indeed detailing relevant experience and complete all the prescreening questions.


Salary:

$45,000.00-$60,000.00 per year


Benefits:

• Company events
• Employee assistance program
• Extended health care
• Life insurance
• Onsite parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Truro, NS: reliably commute or plan to relocate before starting work (required)

Experience:

Service Advisor: 2 years (preferred)


Licence/Certification:

• Driving Licence (required)

Work Location:
In person