Junior Surveillance - Kanata, Canada - SSI Canada

SSI Canada

Verified Company

Kanata, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

JOIN US IN IMPROVING LIVES IN REMOTE COMMUNITIES

At SSi, headquartered in Yellowknife, Northwest Territories, with a network operations centre in Ottawa, our mission is deeply rooted in enhancing the lives of those residing in northern and remote communities.

With over 30 years of operating experience, we stand as pioneers in delivering cutting-edge satellite, broadband, mobile wireless, and clean energy and fire suppression solutions to remote and outlying regions.

Simply put, we are dedicated to designing, constructing, and managing advanced telecommunications networks and sustainable energy solutions that uplift communities.

WHAT YOU WILL DO

YOUR RESPONSIBILITIES WILL INCLUDE:

Vigilantly monitor and surveil network elements using advanced Network Monitoring Systems (NMS) and Operational Support Systems (OSS).
Provide fault management services, promptly responding to alarms, creating tickets, isolating faults, and escalating issues until resolution is achieved.
Generate precise trouble tickets and operational reports to facilitate efficient problemsolving.
Execute configuration and change management tasks, including testing network elements and overseeing change activities.
Champion continuous process improvement initiatives to elevate service quality for our valued customers.
Maintain an uptodate operational knowledge base in collaboration with Engineering teams.
Collaborate with platform specialists and Network Engineering to research, plan, and implement technical solutions, services, and systems.

WHAT YOU NEED

Graduation from a college or University level technical program in electronics, telecommunications, electrical engineering, computer science, or IT.
Flexibility to work varying shifts, including daytime, afternoon, and night rotations.
Strong problemsolving skills and proficiency in technical troubleshooting.
Exceptional oral and written communication skills in English (testing will be conducted during the interview).
A fast learner

NICE TO HAVE

Certifications such as CCNA, CCNP, ITIL, CompTIA Network+, CompTIA Security+.
Familiarity with various satellite telecom technologies and hardware.

WHY JOIN SSI?

Contribute to a meaningful mission that positively impacts lives in remote areas of Canada.
Experience a supportive and enjoyable work culture where productivity and fun go hand in hand.
Engage in meaningful work that inspires you to excel.
Enjoy healthcare benefits, vacation time, wellness days, and your birthday off, because we value and recognize our employees.
Thrive in a diverse, equitable, and inclusive work environment that celebrates individual differences.
Indulge in free healthy snacks, fruit, coffee, and tea to keep your energy levels high.
Free onsite parking

Pay:
From $18.00 per hour

Expected hours: 37.5 per week

Benefits:

Company events
Dental care
Extended health care
Life insurance
Onsite parking
Paid time off
Vision care

Flexible Language Requirement:

French not required

Schedule:

12 hour shift
Monday to Friday
Morning shift
Night shift

Ability to commute/relocate:

Kanata, ON K2K 2A1: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Are you able to work 12hour rotating shifts?
Are you a recent graduate months) from a college or University level technical program in electronics, telecommunications, electrical engineering, computer science, or IT?

Language: