Technical IT Support Professional - Dartmouth - beBeeTroubleshooter

Job title: Remote IT Help Desk

+This role is essential for ensuring smooth IT operations and enhancing user satisfaction. · +Provide technical support to clients and employees. · Troubleshoot hardware and software issues. · Assist with network connectivity problems. · +Qualifications · Maintain documentation o ...

Description

IT Support Specialist Job Description

This role involves providing technical assistance to clients and employees via remote means.

• Troubleshooting: Hardware and software issues, network connectivity problems.
• Documentation: Maintain records of support requests and resolutions.

The successful candidate will possess strong problem-solving skills, be able to work independently, and effectively collaborate with team members.

Key Responsibilities:

• Technical support for clients and employees.
• Hardware and software issue troubleshooting.
• Network connectivity resolution.
• Maintenance of support request documentation.
• Collaboration with team members for improved service delivery.

Benefits:

• Remote work opportunities.
• Ongoing professional development.
• A supportive team environment.

About the Role:

This position is ideal for individuals who enjoy working in a dynamic environment and are committed to delivering high-quality support services.