Business Consultant - Toronto, Canada - CGI

CGI

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Senior Consultant will gather requirements and create user stories to support business transformation and deliver change at Canada's largest financial institutions.

You will work closely with our clients to define and optimize their banking products and service delivery roadmaps.
This position is ideal for an expert level organizer who is able to bring clarity, structure and direction to the varying perspectives inherent in dynamic, stakeholder centric environments.
As Sr BA/BC you are comfortable challenging a team of collaborators on product and technical business details to ensure that project outcomes align with sponsor vision and agreed to scope.
This role provides an option to work remotely from Canada and USA.
This role required the ability to travel to USA.

Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes.

We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of.

This has been our Dream since 1976, and it has brought us to where we are today — one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities

Assess proposed Change and/or project scope to identify and engage impacted stakeholders
Facilitate conversations to document customer / user needs, process flows, and endtoend requirements. Create stories that include key areas such as happy path experiences, alt/error flows, specbyexample, acceptance criteria, and business value
Identify and update business processes related to the new project/change. Documenting current and endstate processes. Maps and update policy and directive requirements
Write BRDs/User Stories and other requirements management artifacts. Secure signoffs
Collaborate with business, operations, technology, and other work streams to ensure assigned deliverables are in accordance with documented requirements
Provide guidance and support to stakeholders; identify and navigate risks and issues that occurs throughout the project lifecycle

Required qualifications to be successful in this role

Background in the North American Retail Banking Industry
Domain expertise in one or more of the following retail/branch banking products & services: Deposit origination; Commercial Banking; Payments ACH/Wire; Wealth Mgt, Credit Cards; Personal Lending & Mortgages; Customer Contact Centres; Backoffice processing; AML/KYC and Regulatory Reporting.
This role required the ability to travel to USA.
Ability to organize, lead and facilitate sessions with stakeholders to elicit (gather) requirements and write BRDs
710 years Business Analysis experience.
Excellent written and verbal communications skills
Ability to create Business Cases
Knowledge of process reengineering
Demonstrated knowhow in collaborating with stakeholders to support project benefits and changes to business processes, policies and systems
CBAP / IIBA Certified.