Clerical Assistant - Toronto, Canada - St. Michael's Hospital

St. Michael's Hospital

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

RESPONSIBILITIES:

Reporting directly to the Clinical Leader/Manager of Pre and Postoperative Services, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for the Terrence Donnelly Day Surgery Center.

As a highly organized, self-motivated, results-oriented individual, you will be accountable for:

Providing administrative and secretarial support to the members of the patient care team in Day Surgery
Scheduling patient procedures using stateoftheart computer software;
Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
Operating multiline telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries from both patients and physicians' offices.
Collecting unit statistics as requested and needed

QUALIFICATIONS:

Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multiline telephones, respond to inquiries and redirect calls as appropriate.
Good written communication (English) skills to sort mail, schedule patient procedures and obtain test results.
Must have medical terminology in order to transcribe and process physician orders.
Ability to operate stateoftheart computer technology with a proven aptitude and willingness for learning higher level computer skills.
Previous clerical experience in the health care setting.
Well developed organizational skills with the ability to work in a fastpaced environment and prioritize tasks appropriately.
Excellent customer service record with proven success working as part of a team.
Demonstrated commitment to and understanding of the Mission and Values.
Excellent attendance record.