DBA Evening Coordinator - Toronto, Canada - CMiC

    CMiC
    CMiC Toronto, Canada

    Found in: Talent CA C2 - 1 week ago

    Default job background
    Full time
    Description

    Description

    Computer Methods International Corp. (CMiC) is a Software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries.

    THE OPPORTUNITY

    An opening currently exists for a DBA Evening Coordinator. Duties and responsibilities (may include, but are not limited to, the following)

    Must Requirements

  • Ability to process, analyze, and assign/dispatch high volumes of emails/tickets to individual DBAs.
  • Communication skills: an absolute must. The ability to pick up a phone and call a customer is an essential part of the job.
  • Ability to Multitask: DBA Coordinators often are coordinating lots of tickets/people around at the same time, tracking the progress of the incidents and keeping up with updates is an essential part of the job.
  • Problem-Solving Skills: You will need to be able to prioritize the most important situations, and think quickly on your feet.
  • Evening shift hours required. The position is to start in the afternoon and work until evening (10 pm).
  • Certification requirements:

    Certifications like ITIL, Six Sigma, and LEAN processes are a big asset

    We are looking for a candidate who is technically sound with strong communication and leadership skills.