Manager, Dynamics 365 F&O Consulting - Montreal - BDO Canada

Description

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada is seeking a Manager, Dynamics 365 F&O Consulting to join our fast-paced and growing Dynamics 365 F&O consulting practice, with the ability to work from anywhere in Canada. This is a new role and responsibilities will include:

Talent

• Support the addition of new talent through participation in the recruitment process

• On-going mentoring and coaching of the team including of performance management and career guidance

• Team utilization planning and forecasting

• Ensuring our professionals have the skills, experience and capacity required to deliver our service offerings

Engagements

• Act as a trusted advisor to external customers and BDO project teams in support of client Dynamics F&O Finance implementations

• Manage multiple engagements against budget, timeline and scope

• Monitor and manage vendor relationships where applicable.

• Leading internal and external action planning meetings and driving deliverables to closure

• Act as an escalation contact on and off hours as needed and manage any customer satisfaction or delivery concerns

• Build deep relationships with clients and assist in expanding engagement footprint when the opportunities presents itself

• Analyze customer business needs and objectives and provide in-depth application expertise in targeted business areas

• Streamline customer business processes to achieve greater ROI within the context of the Dynamics 365 for Finance and Operations suite

Operations

• Ensuring effective delivery of operations and high customer service

• Support the evolution of tools and operational procedures driven through the lens of continuous improvement

• Update / Establish, track and report on Key Performance Indicators supporting the delivery of operational excellence

Growth

• Participate in pre-sales presentation, pricings and proposals

• Assist in development & implementation of new service offerings

• Contribute and lead one or more aspects of the practice annual business plan

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work: Integrity, Respect and Collaboration

• You understand your client's industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work

• You identify, recommend, and are focused on effective service delivery to your clients

• You share in an inclusive and engaging work environment that develops, retains and attracts talent

• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace

• You grow your expertise through learning and professional development

Your experience and education

• Minimum 5+ years of Dynamics 365 F&O consulting experience, with strong expertise in one or more functional area (e.g. Finance, Supply Chain, Manufacturing, Retail, HR etc.)

• Experience managing a Dynamics 365 F&O and/or experience leading multiple functional consultants on D365 F&O implementation projects

• Dynamics 365 F&O/AX certifications in the relevant business disciplines will be considered in our selection process

• Self-motivated, articulate, and able to inspire audiences

• Process analysis, redesign, and documentation experience

• Experience in working on functional design, configuration, and process alignment with a detailed understanding of Financial System concepts and general module functionality.

• Experience working and supporting with ISV's; Dynaway, SKG

Why BDO?

Our people-first approach to talent has earned us a spot among Canada's Top 100 Employers for 2026. This recognition is a milestone we're thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.

• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.

• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It's about creating work experiences that meet everyone's needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

BDO Canada may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO Canada personnel.

More information on BDO Canada's Privacy Policy can be found here: Privacy Policy | BDO Canada

Ready to make your mark at BDO? Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.

To explore other opportunities at BDO, check out our careers page.