Patient Care Coordinator - Toronto, Canada - Dentalook

Dentalook
Dentalook
Verified Company
Toronto, Canada

3 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

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DAYS REQUIRED:
MONDAY THURSDAY SATURDAY_

Responsibilities:


  • Greet and welcome patients and visitors with a friendly and professional demeanor.
  • Schedule patient appointments, including followups and referrals.
  • Collect and process patient information, including medical history and demographics.
  • Maintain accurate patient records and documentation.
  • Handle patient checkin and checkout procedures.
  • Ensure waiting areas and reception areas are clean and organized.
  • Assist in managing patient flow and minimizing wait times.
  • Collaborate with the healthcare or dental team to address patient needs and concerns.
  • Provide exceptional customer service and resolve patient issues or concerns promptly.

Qualifications:


  • High school diploma or equivalent; associate's degree or healthcarerelated training preferred.
  • Previous experience in a customer service or patient coordination role is a plus.
  • Excellent communication and interpersonal skills.
  • Proficiency in using office software and electronic health records (EHR) systems.
  • Strong organizational and multitasking abilities.
  • Empathetic and patientcentered approach to patient care.
  • Ability to work in a fastpaced and dynamic healthcare environment.

Benefits:


  • Competitive salary and benefits package.
  • Health and dental insurance options.
  • Continuing education and professional development opportunities.
  • Supportive and collaborative team environment.
  • Opportunities for growth and advancement within the organization.
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