Administrative Support Iii - Edmonton, Canada - Alberta Health Services

Alberta Health Services

Verified Company

Edmonton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Your Opportunity:

Churchill Square Addiction and Mental Clinic is an outpatient clinic located downtown Edmonton.

We provide addiction and mental health services to individuals, couples, and families who have been impacted by substance use, behavioural addictions, and mental health concerns.

This clinic offers screening/assessment, individual addiction counselling, group support and treatment, addiction psychiatry consultation and a 2-week day treatment program.

This Administrative Support III position is responsible for daily reception.

This position involves working closely with and providing administrative support to the interdisciplinary team (Mental Health Therapists, Addiction Counselors, Clinic Nurses, Psychiatrists, and support staff) and is the initial point of contact for clients.

The Admin III is responsible for processing high volumes of public and staff inquiries, both in-person and via telephone, and plays a key role on the team in terms of client engagement.

They require knowledge, skill, and judgment in providing administrative services to clients and family members impacted by an addiction or mental health concern.

The position requires strict adherence and sensitivity to confidentiality.

The working environment is busy with many overlapping needs and demands throughout the day requiring flexibility, creativity, collaboration and the ability to multi-task effectively.

Developing and supporting administrative relationships with AHS staff, partners and other multi-agency professionals is essential. Other duties as assigned may include, data collection, scheduling appointments, and other related tasks.

This role involves extended periods of sitting with repetitive hand movements, keyboarding, and telephone handling, with the ability to work in a busy, noisy work environment.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support III
Union: AUPE GSS
Unit and Program: Churchill Square Addiction & Mental Health
Primary Location: Addictions Services Edmonton
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 1.

00

Posting End Date: 22-FEB-2024

Employee Class: Regular Full Time

Date Available: 01-APR-2024

Hours per Shift: 7.75
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days, Evenings
Days Off: Saturday/Sunday
Minimum Salary: $23.53
Maximum Salary: $28.60
Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Preferred Qualifications:

Two years recent related secretarial experience, including customer service and conflict resolution experience would be an asset. Previous experience working in the area of addiction and mental health is preferred. Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields would be an asset. Experience operating multi-line switchboard would be an asset.