Community Leasing Coordinator - Richmond, Canada - Optima Living

Optima Living

Verified Company

Richmond, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Let us welcome you home to Wisteria Place in Richmond, BC.
Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision:
For every person to feel at home.

This is truly supported by our credo.

"Let us welcome you home." All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.

As the Community Leasing Coordinator, you are responsible for building meaningful relationships with seniors in the community, while respecting their dignity towards decision making and navigating relationships with their families.

Responsibilities

Connect with prospective seniors through engaging senior centres, clubs, health and wellness centres, business associations, and direct marketing efforts in the community
Support qualifying seniors to determine if our community is the best fit for them
Invite qualifying seniors and their families for scheduled tours conducted while respectfully ensuring safety, security and ensuring infectious controls are met
Regularly stay in touch with prospective residents leveraging state of the art seniors CRM platform, Sherpa
Support the General Manager with preparation of lease documentation prior to movein
Assist with coordination of prearrival and welcome package
Accountable for regular resident follow ups, post move in leveraging Optima's proprietary Live with Us Platform
Support ongoing resident engagement
Accurately track and maintain data on incentives, referrals, refunds, advertising, promotions, outreach events, and resident stories
Liaise with marketing
Provide leasing and marketing reports as required
Other duties as assigned to support operational requirements

Qualifications and Experience

Minimum of 2 years residential leasing experience
Experience in an aging adult setting is preferred
Valid provincial driver's license required
Completion of CPR and First Aid is an asset
Exceptional interpersonal skills with peers, residents, visitors and operational partners
Superior organizational skills with the ability to handle multiresident requests
Strong sense of ethics and the ability to handle sensitive information with tact and discretion
Superior oral and written communication skills, fluently in English
Demonstrate the ability to prioritize and problem solve
Ability to work flexible hours (evenings and weekends)
Strong computer literacy including effective working skills with Microsoft 360, Sherpa, Yardi, and OneDay

Conditions of Employment

Clear Police Information Check
Clear Vulnerable Sector Check
COVID19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.

DOP
ohTZByvjWE