UX Research Consultant - Toronto, Canada - Phase 5 Consulting Group Inc.

Phase 5 Consulting Group Inc.

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Established since 1991, Phase 5 has offered exceptional market research analytics to its blue-chip customers in North America and the UK.

With offices located in Ottawa, Toronto and Minneapolis, Phase 5 has helped our large complex customers aspire for a fifth phase of customer focused centricity.

Our team's expertise in innovation, user experience design and customer experience has given us an edge in the market research industry

We are looking for an experienced
UX Research Consultant to be a part of our UX team in our downtown Toronto office

In this role you will specialize in:

User Research
employing a variety of methods to explore and validate experiences with users, including lab-based, mobile and remote usability testing, focus groups, online communities and in-context research.
Digital Strategy understanding the goals of our clients, the desires and expectations of their users and their competitive landscape in which to do business and to develop a plan forward for their digital property.
Storytelling

- translating research findings into insights in clear and impactful ways.

What You Will Do:

Conduct UX qualitative research to gather insights to support our clients' experience goals;
Work independently to perform and analyze independent qualitative research;
Write clear and impactful research reports;
Provide significant contributions to client proposals; and
Develop research test material with limited assistance and contribute to study designs.

What You Will Need:

Undergraduate degree in Psych, Arts, Business or associated discipline with UX specialty;
23 years' experience in UX/human factors research and analysis;
Experience designing interview guides, conducting qualitative research and writing reports;
Exceptional written and oral English skills, writing skills should be demonstrated in proposals and reports;
Exposure to qualitative research technique;
Keen attention to detail;
Eager to learn;
Thrive on overcoming challenges to get the job done;
Strong organizational skills, including the ability to juggle several different projects simultaneously;
Experience with design, including wireframing and prototyping based on usercentric, evidence based design principles would be an asset.

What We Offer:

A competitive compensation package;
A comprehensive benefits program;
Career and educational advancement opportunities; and
Hybrid work environment.

We thank you for your interest in Phase 5, however, please note that only successful applicants will be contacted.

Job Types:
Full-time, Permanent

Salary:
$50,000.00-$70,000.00 per year

Benefits: