Manager, Library Services - Wilmot, Canada - Region of Waterloo

Region of Waterloo
Region of Waterloo
Verified Company
Wilmot, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

Job Req ID:639
Department:
Public Services (Region of Waterloo Library)Manager, Library Services (Region of Waterloo Library)


Job Number:639
Job Type:
Full-Time

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Temp Contract Length:


Location: 2017 Nafziger Rd - Library HQ

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Job Category: Administration

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Number of Positions:1

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Department: Public Services (Region of Waterloo Library)
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Division: Planning, Development and Legislative Services

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Hours of Work: 35

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Union: Management/Management Support

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Grade: Management/Management Support Grade 08
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Salary Range: $ $73.

90 per hour
Our Story:


  • Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect and innovation.
  • This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.
The Role

Manages the planning, administration, development, and delivery of library services for the rural townships of Waterloo Region, including branch operations, programming and community outreach, marketing/communications, and technical services.


  • Duties/Responsibilities
  • Supervises supervisors of programming, technical services, community outreach, and branch operations; a Library Administration Coordinator and indirectly supervises additional staff and volunteers.
  • Manages the strategic direction and continuous improvement of the library system to ensure relevant service to the community. Provides Library Committee with information and recommendations on possible courses of actions for same. Develops and recommends operating policies and procedures, long range plans, strategic initiatives and goals, performance and quality standards, and maintenance standards.
  • Manages library operations/administration at headquarters, branches, and mobile locations.
  • Manages library collections (physical and electronic) to meet current and future community needs.
  • Manages technical/electronic services, including interlibrary loan and reference services, cataloguing systems, website, and pubic internet access.
  • Manages the development and evaluation of programming and related initiatives, ensuring services meet community need and fulfil library mandate/goals.
  • Manages communications and marketing campaigns. Reviews and approves communication plans, press releases and materials (forwards to Director as needed). Responds to media requests.
  • Manages initiatives to promote/support longterm viability in the community. Develops partnerships with community organizations, government agencies, schools, other library systems, and other areas of the organization (e.g., children's services, public health, museum). Promotes the library in the community, and forms strategic connections with businesses to fundraise.
  • Manages data collection, analysis, and reporting.
  • Resolves escalated complaints from members of the public.
  • Manages the library volunteer program.
  • Manages and negotiates building maintenance contracts with facilities management. Manages technology contracts, hardware/software acquisitions, and systems issues with ITS.
  • Manages security and maintenance of branch locations, including public workstations, hardware, and databases.
  • Represents the Region of Waterloo Library on committees and associations.
  • Backs up the Director (as part of a rotation).
  • Performs related duties as required.
  • Knowledge, Skills, and Abilities
  • Knowledge of libraryrelated legislation, current public library services, information technology, cataloguing, adult/children's literature, education trends, the publishing industry, collection development, automated library systems, branch operations, and community relations and needs assessment, normally acquired through a Masters Degree in Library & Information Science (or equivalent), plus progressively responsible public library management experience.
  • Knowledge of and ability to comply with policies, procedures, legislation (e.g., public library act, intellectual freedom, accessibility, privacy, health and safety), and collective agreements.
  • Analytical, research, planning, organizational, and continuous improvement skills to manage budgets; plan and develop operational and long term plans and goals to meet library standards and community needs; develop policies and procedures; research and recommend new approaches to library services and programs; and implement service improvements.
  • Leadership, human relations, communication skills and political sensitivity to manage and support staff in achieving short

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