Store Manager - Vaughan, Canada - Miele Limited

Miele Limited

Verified Company

Vaughan, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Retail Store Manager

Shift:
Retail Hours, Monday to Saturday

Location:
Vaughan (on site)

Reporting to:
Store Manager

"Make your career an amazing journey"
with Miele Canada
Since 1988, Miele has remained a family-owned appliance business, designing and manufacturing high quality residential and professional appliances. Miele entered the Canadian market in 1998 and has been on a steady path of growth ever since.

Our company philosophy of Immer Besser (Forever Better) emphasizes our desire to provide a working environment that fosters personal and professional growth and allows our employees to enhance their skills and take their careers to the next level.

Miele recognizes that competitive compensation is a cornerstone for recruiting and retaining employees.

Here's where you come in

As a Store Manager, you will take ownership of the business, develop and lead a team of Sales Consultants, foster client relationships, be strategically agile to drive strong sales results and ensure the highest level of client service is delivered.

This person would have the opportunity to be involved with ensuring that the store appearance and brand presentation are first class and be a part of making history with this global organization

Why Join Miele

Miele offers great job growth and training opportunities with market total compensation package to include: 100% Company Paid Benefit Plan, Life Insurance, Disability and a Health Spending Account.

RRSP's - Company contributes 6% of salary - no employee matching required.

Employee discounts on products, Career development opportunities, Tuition reimbursement program, Great working conditions and other incentives to attract and retain great talent like you.

Now that you know about us, we want to know more about you We are looking for someone who can:

Manage and motivate the team to drive business: create a positive work environment and foster cooperation
Establish a Clientcentric mindset in store to ensure the highest level of Client experience and proactively handle Clientrelated situations
Act as a role model demonstrating sales leadership to the team
Build and develop Client portfolio
Conduct sales analyses and provide coaching to the team
Prepare and follow up on customer quotes and orders
Sell care products, vacuums, or appliances
Handle overflow customer support when busy as well as sales consultant escalations
Educate existing Miele customers on how to use their appliances better at home and run sessions in the experience centre
Ensure that the experience centre is always clean and ready for business (including prepping the coffee bar)
Support regional events and attend trade shows and events as required
Ensure that event planning and merchandising for the experience centre is according to Miele standards and that the execution of all events are above customer expectations
Send out correspondence to customers who respond to our surveys

We think it would be awesome if you have:

Ability to coach employees on how to deliver on excellent customer service
Develop direct reports
Thrive in a fast passed environment and have managerial courage
Ability to build an effective team, delegate, manage and motivate others
Ability to adapt to changing needs of the Company as necessary
Minimum 3 years retail experience and experience Managing a high performing team
Outstanding organizational, presentation, computer, and communication skills
Flexibility to support at the Miele Experience Centre Yorkdale when required, based on business levels