Administration Assistant - Mississauga, Canada - Crown Battery Manufacturing Co

Description

JOB TITLE:
Administration Assistant
DEPARTMENT:Industrial**
JOB SUMMARY:Responsible for supporting and assisting with multiple warehouse activities, including, but not limited to:


SPECIFIC RESPONSIBILITIES:

• Oversees and support inventory and approving of all transportation invoices.
• Enters and processes all sales order, invoices, credits and scrap returns.
• Responsible for filing all paperwork related to invoices and purchase orders.
• Responsible for customer relations through telephone communications, data entry, and all inside sales communications.
• Assist with Sales Coordination
• Responsible for communication with inside departments, concerning sales order and customer concerns.
• Communicate with other Crown Battery locations and customers over the phone
• Organize and maintain office supplies and office condition
• Be familiar and compliant with system, procedures, and documentation of Crown Quality System.

ACCOUNTABILITY:

The Administration assistant will report directly to the National Sales Manager.


PREFEERRED COMPETENCIES:

• Previous experience with an ERP software system (Microsoft Dynamics NAV, SAP, NetSuite, etc.)
• Strong Microsoft Office software skills
• Previous experience in a customer service role
• Strong organizational skills
• Ability to move multitask and manage daily tasks in timely fashions

EDUCATION AND EXPERIENCE:

• 35 years of customer service experience
• Associates degree or similar level of education

TRAINING:

Training will be provided to ensure all skills and competencies are met with Crown Battery Policies and Standards for administrative roles.

**This job description in no way states or implies that these are the only duties to be performed by the Sales and Service Clerk. He/she will be required to follow any other instructions and to perform any other duties requested by the Department Manager