Parts Advisor - Waterloo, Canada - Parkway Ford
Description
We are currently seeking a
Parts Advisor to join our team of customer focused professionals within our high volume and process-driven dealership.
Purpose/Summary of Position:
This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives.
The Parts Advisor assists internal and external customers with parts requests to ensure that the correct part is obtained the first time.
The Parts Advisor also assists in the operations of the Parts Departments by maintaining and tracking the parts inventory and accessories.
What we offer:
- Operating partner infrastructure: We provide opportunities for advancement all the way up to ownership in the business
- Shared Core Values and Operating Principles across our dealership network
- Commitment to an exceptional employee experience
- Full benefit programs & competitive compensation plans
- Employee and Family Assistance Program
- Collaborative work environment & group support
Required Qualifications:
- Energized by challenges; driven to improve efficiencies, learn and grow
- Proactive selfstarter with a desire for accountability
- Passion for delivering a consistently exceptional customer experience
- Operates with the highest level of integrity
- Exceptional initiative, high energy and positive attitude
- Process driven with impeccable organization and prioritization abilities
- Exceptional problem solving and conflict resolution skills
- Impeccable followthrough and commitment to building and cultivating relationships
- Valid driver's license
- Minimum High School Diploma
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