Case Manager, Housing Support - Ottawa, Canada - Tungasuvvingat Inuit

Tungasuvvingat Inuit

Verified Company

Ottawa, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Role Summary

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country.

With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

Responsibilities:

Delivers effective services safely and respectfully while maintaining professional rapport with clients, peers, and other community service providers
Provide housing specific casemanagment services to clientele including landlord tenant board support and landlord advocacy
Provide intervention, assistance and support to resolve housing crisis' and imminent evictions
Provides referrals to appropriate internal and external service providers
Liaise and advocate with other agencies to forge partnerships and to assist clients with financial, legal, housing, child welfare and medical supports
Provides crisis intervention, conflict resolution, suicide intervention and assistance in family violence situations
Assists clients to obtain identification, and noninsured health benefits
Provides life skills training including community kitchen, budgeting and skills upgrading
Inputs all client data and information into HIFIS
Organizes and maintains client case files in accordance with TI's protocols
Performs other duties as assigned and related to the position
Participates in client assessment reviews with the manager

Education and Experience

Minimum college diploma in human services, social work or similar education or an equivalent combination of education and work experience
Minimum 3 years' experience delivering urban housing services to Inuit preferred

Knowledge, Skills and Abilities

Ability to function effectively in a busy dropin environment and in stressful situations
Some evening and weekend work will be required
Ability to work independently with a strong sense of focus. Is task oriented, nonjudging, and maintains a clear sense of clientservice provider boundaries
Ability to lift heavier items up to 50lbs
Commitment to a clientcentered approach when working with Inuit
Familiarity with the socioeconomic landscape as it pertains to Inuit
Knowledge of Inuit culture, values, Inuit IQ and traditional practices
Fluency in Inuktitut and English is preferred
Ontario G class driver's license with a clear drivers abstract is mandatory
Knowledge of the Indigenous and nonIndigenous housing support and service system of Ottawa
First aid and CPR; nonviolent crisis intervention training
Motivated and able to work independently
Outstanding organizational skills
Excellent interpersonal and communication skills

Additional Requirements

Maintaining uptodate professional skills and knowledge through formal and informal training
Acting as an ambassador for TI within and outside the organization by creating an awareness of

TI's programs and services

Maintaining awareness of, and compliance with, TI policies and procedures
Contributing to the organization's work through collaborative team work and participating in meetings and committees as required
At all times, working in a manner that preserves confidentiality and seeks to minimize risks for clients, employees and the organization

Working Conditions

It is expected that the CMHS will spend time in the office for crisis support, on-site programming and training and will attend meetings with clients outside of the office to provide advocacy and support as required.

This is an office-based position with no working from home component.

Salary and Benefits

TI offers a competitive total compensation package.
TI provides paid sick, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.
Vacation (earn 3 weeks/year).

Schedule: