Benefits and Wellness Specialist - Mississauga, Canada - Symcor Inc.

Symcor Inc.

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Symcor

Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world.

Trusted by Canada's largest institutions for over 25 years to support their digital transformations, Symcor aligns industry participants to solve common challenges in the most effective and efficient way.

The Opportunity
Day to day administration processes on benefits, disabilities & wellness programs from beginning to end. Responsible for guiding employees through program details including eligibility, verifying validity of claim forms, and maintaining benefit records.

Support Benefits & Retirement Manager in completing project work, including following up plan administrator, employee communications, co-lead in annual Open Enrolment process, and new plan design launch.

Analyze and reconciles invoices against benefits plan.

Communicates with Benefits & Retirement Manager regarding exception requests to determine processing requirements as well as with plan participants regarding annual processes or any additional documentation/information required.

Support Abilities Management & Wellness Specialist in case management, includes managing mailbox, employees and managers first point of contact on all matters related to early intervention, safe return to work, accommodation, absences, disability management, and workplace injuries.

This is a maternity leave cover for 20 months with the potential opportunity of extension. Incumbent is expected to spend approximately 80% of time in Benefits and 20% in Abilities Management & Wellness.

This role is truly hybrid and doesn't require any mandatory in office days but we request that the applicant be able to travel to the site for company and team events.

About The Role:

Enroll new hires in the benefits plan promptly.
Administer the annual reenrollment process with the Benefits & Retirement Manager, including communication, training materials, and employee inquiries.
Maintain uptodate employee information in systems and address changes or errors as required.
Communicate with plan participants to obtain necessary documentation and ensure compliance with regulatory requirements.
Manage notification letters to employees when required.
Act as a liaison between Symcor and the insurance carrier to facilitate necessary changes.
Work with the employee benefits and pension lead to handle employee remittances.
Provide assistance and support to employees regarding benefitsrelated matters.
Thoroughly manage and reconcile payroll data before processing to ensure accuracy.
Verify all data for 100% accuracy to avoid discrepancies during payroll processing.
Liaise between employees and Payroll to address any financial changes related to employee status.
Reconcile payroll files after processing to identify any issues or insufficient employee funds.
Reconcile insurance carrier bills with payroll processing during each pay cycle.
Handle changes to employee benefits or pension information, such as banking details or address updates.
Serve as a communication link between employees and Payroll for any financial or benefitsrelated changes.
Ensure internal systems are updated promptly with relevant employee information.
Coordinate with Payroll to ensure accurate and timely payment to employees.
Generate HRIS, Payroll, and HRrelated reports as required and within established timelines.
Ensure that all reports are prepared accurately and comprehensively.
Review reports to verify 100% accuracy and identify any discrepancies or errors.
Resolve discrepancies where possible and escalate unresolved issues to appropriate parties.
Be the initial point of contact for employees, leaders, and HR team members seeking advice on various matters related to early intervention, safe return to work, accommodation, absences, disability management, and workplace injuries.
Provide timely and confidential responses to queries and concerns via the employee mailbox.
Collaborate with internal and external parties sensitively and confidentially on administration and processes related to abilities management and wellness.
Work with the Abilities Management & Wellness Specialist to evolve disability management practices based on changing requirements, business needs, and legal considerations.
Assist in implementing a variety of employee wellness initiatives to promote employee wellbeing and overall health

What You Need To Succeed:

Education:

Post secondary diploma or certification in HR Management or related discipline
Certified Employee Benefits Specialist (CEBS) a strong asset

Experience:

Knowledge of legislative requirements as applicable to benefits, disability and absences, both federally and provincially
Minimum of 3 years in benefits administration and disability management administration.
Proficiency in HRIS systems and payroll software.
Experience being the first point of contact for