Canada- Solutions Analyst - Mississauga
1 month ago

Job summary
We are seeking a Solution Analyst with proven experience in SaaS-based customer and technical support environments,particularly within clinical environments.
Your primary focus will be delivering exceptional customer experiences while resolving technical queries related to our cloud-based healthcare applications.
You should be comfortable prioritizing tasks and resolving customer issues independently or collaboratively using various communication channels and tools.
Success in this role requires calm methodical troubleshooting of simple to moderately complex system issues,
a strong understanding of administrative workflows in long-term care medical facilities.
Job description
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