Team Member - Mississauga, Canada - Keeping Koi Cafe

Keeping Koi Cafe

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company description
Keeping Koi Cafe aims to create a community space that preserves and fosters our Asian-Canadian roots and culture.

By focusing on only the best of ingredients and use of homemade items, our café seeks to deliver high-quality drinks and recipes to bridge cultures.

We hope our café becomes a space where we can inspire, educate, and learn from our community members.

Job description
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Executes store operations during scheduled shifts.
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Provides feedback to the store manager(s) and owner on overall staff performance.
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Knowledge of the retail environment.
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Acts with integrity, honesty, and knowledge that promotes the culture, values, and mission of the organization.
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Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.
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Anticipates customer and store needs by constantly evaluating the environment and customers for cues.
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Assists with new staff training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
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Contributes to a positive team environment by recognizing alarms or changes in staff morale and performance and communicating them to the store manager/owner.
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Creates a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to staff on shift to ensure operational excellence and to improve staff performance.
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Delivers legendary customer service to all customers by actively engaging with customers to develop personal interrelationships and acting with a customer comes first attitude.
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Organizes opening and closing duties as assigned.
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Assists and updates owner with inventory needs and preparation of beverage and food components.
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Follows all cash management and cash register policies and ensures proper cash management practices are followed by the shift team.
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Follow up with staff during the shift to ensure the delivery of legendary customer service for all customers.
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Maintains regular and consistent attendance and punctuality.
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Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards.
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Follows health, safety, and sanitation guidelines for all products.
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Utilizes operational tools to achieve operational excellence during the shift.

Job Types:
Full-time, Part-time

Salary:
$15.50-$17.50 per hour

Benefits: