Customer Service Representative, Finance - London, Canada - St. Joseph's Health Care London

St. Joseph's Health Care London
St. Joseph's Health Care London
Verified Company
London, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Reporting to the Treasury Finance Coordinator, the successful incumbent will assume day-to-day responsibilities for processing system generated billings and other transactions as required, ensuring transactions and billing detail are accurate and outstanding accounts are followed up on a timely basis.

This role represents the organization through direct interaction with patients, insurance companies, 3rd party service providers and the Ontario Ministry of Health regarding billing and payment inquiries in person and over the phone.

The positiion requires availability to work at business offices at St.

Joseph's Hospital, Mount Hope, Parkwood Institute, Parkwood Institute Finch Family Mental Health Care, and Southwest Centre for Forensic Mental Health Care in St.

Thomas.


Essential Qualifications

  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Completion of Ontario Secondary School Diploma or equivalent as recognized by the province of Ontario
  • Successful completion of a college certificate in related field such as Business Administration, Accounting, or Office Administration
  • Knowledge of computer billing systems required
  • Exceptional verbal and written communication skills; ability to interact effectively with all levels of staff
  • Demonstrated ability to have difficult conversations
  • Proven customer service skills
  • Demonstrated initiative and ability to work independently and as an effective team member
  • Demonstrated effective organizational and time management skills in a busy environment
  • Demonstrated effective problem solving and analytical skills
  • Demonstrated thoroughness and attention to detail

Preferred Qualifications

  • Working knowledge of generally accepted accounting principles required
  • Proficiency in French would be an asset
  • Demonstrated proficient knowledge of Accounts Receivable Application, preferably HRCM (INFOR health care cycle management)
  • Previous financial, statistical and reporting experience

Teaching and Research

  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

  • Provide documentation you have received two doses of the Covid19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace.
  • Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
  • Provide documentation of the Tuberculosis skin testing

Posting date:
September 05, 2023


Submission deadline:
September 11, 2023


Andrew Harriman-Duke, Human Resources

  • Your interest in this opportunity is appreciated. _
  • Only those under consideration will be contacted._
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