- Competitive compensation
- Comprehensive tuition financing and career-related training and development
- Company matching RRSP contributions
- Customizable flexible benefits options for you and your family
- We promote work-life balance through flexible scheduling and hours
- A progressive employee assistance program through LifeWorks
- Mental and physical wellness initiatives
- HUB Cares: we are a company that gives back and is active in the community
- Provide day to day support to the team to achieve their highest performance potential and deliver excellence in client experience
- Ensure all Hub Service guidelines are met
- Assist with developing and implementation of consistent practices and workflows for the team to meet business needs and create efficiencies
- Work with the Team Leads to continuously improve the training program based on feedback
- Participate in the Quality review process by completing reviews, sharing feedback with the team and identifying trends
- Collaborate with business partners in Production, Claims and Underwriting
- Maintain oversight of processing, activities management and Account Receivable support
- Continue professional development and learning to enhance technical skills, soft skills and insurance knowledge
- Other responsibilities as required
- Coach and train staff to ensure that they are achieving agreed team and individual goals for client response times, workload, etc.
- Focus on development and career pathing for team members
- Approve and manage staff schedules such as vacation, appointments, education
- Coordinate vacation back-ups as needed
- Host and maintain regular biweekly meetings with the team
- Schedule monthly check-ins and annual year-end reviews with individual team members to discuss performance and professional goals
- Assist in establishing team priorities and goals
- A strong aptitude to work collaboratively with direct reports, colleagues, business partners and front-line talent to create a results driven and team oriented environment
- Strong communication skills both written and verbal
- Ability to time manage and prioritize tasks effectively in a fast paced environment
- Level 2 license
- Commercial or Real Estate Insurance experience
- We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
- We want you to be INNOVATIVE and open to sharing your ideas
- You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
- You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
- You work with a high degree of INTEGRITY and ACCOUNTABILITY
Supervisor, Real Estate Support Services - Burnaby, Canada - Hub International
Description
HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team
We are BC's largest insurance broker, growing 15% year over year We offer stability, career development opportunities, and a strong teamworking environment. Whether you're just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal.
We are Proud to Offer
The Opportunity
As a Supervisor, Real Estate Practice Support Services in the Real EstateDivision , you will report directly to the Vice President, Commercial Operations and provide exceptional operational leadership for the Service and Support Team. We are seeking a self-motivated individual with a strong attention to detail to join our Burnaby Still Creek location in a Regular Full-Time position.
Operational Responsibilities
Talent Management Responsibilities
The Requirements
Asset experience that will make you stand out:
Our Culture Starts with You
To find associated positions at our HUB simply search myHUBbc as a keyword in the search bar on our careers page
Department General Management
Required Experience: 2-5 years of relevant experience
Required Travel: Negligible
Required Education: Diploma