Host - Vancouver, Canada - CinCin
Description
Position:
Host
Reports to:
Restaurant Director
CinCin Ristorante is located on Robson Street, downtown Vancouver's popular shopping artery, and steps from the city's major hotels.
For more than 25 years, CinCin has been at the forefront of contemporary Italian cookery; the bar and dining rooms are widely known for their warm ambience, exemplary service and the kitchen for its famous wood-burning oven.
The restaurant's much-lauded wine cellar and award-winning sommeliers attest to CinCin's notoriety as Vancouver Magazine's best Italian restaurant.JOB SUMMARY:
Our Hosts have a genuine passion for hospitality and are an integral part of our restaurant; being an ambassador to our standards and culture.
By consistently providing a warm welcome and great service, the Host provides a first and last impression to our guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)
- Greet and seat guests
- Monitor a waiting list
- Manage a floor chart with available tables
- Communicate with guests who are waiting
- Answer the phone and fill togo orders
- Anticipates customers needs, providing direct assistance where possible
- Support service staff where needed
REQUIRED EXPERIENCE AND QUALIFICATIONS:
- Previous experience working in a guest facing role
- Excellent communication skills
- Positive and enthusiastic attitude
- Professional presentation
- Excellent interpersonal and customer service skills
- Well organized with the ability to plan ahead and deal with high volume
- Proactive selfstarter who thrives in a fast pace environment
- Work well within a team environment
- Ability to be on your feet for long periods of time
- Flexibility to work evenings, weekends and holidays fulltime or parttime.
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