Steel Service Center Inside Sales Representative - Brampton, Canada - Ideal Roofing Company Limited

Sophia Lee

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Sophia Lee

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Description
Ideal Roofing wishes to inform of our need to fill the following non-union position;

Position:
Steel Service Centre Inside Sales Representative


An integral part of this position is the ability to continue Ideal Roofing's long-established reputation for service excellence to our customers through these primary accountabilities.


  • Handle customer quote requests and submit quotes within deadlines
  • Answer product questions, calculate and provide quotations and research product information to close new sales and to meet customer order requirements
  • Communicate any delays of problems with delivery and make suggestions for alternative options when necessary
  • Resolve customer service problems and complaints
  • Develop and maintain strong customer relationships
  • Recommending materials and accessories; and
  • Supporting our outside sales team

QUALIFICATIONS:


  • Must be fluent in English and French (Written and Spoken)
  • Excellent listening, oral and written communication skills
  • Knowledge of Steel Service products an asset
  • Skilled in planning, organization and goal setting
  • Ability to control costs and effectively solve problems
  • Ability to multitask, remain focused, and positive and deliver results under pressure
  • Bachelor's degree in a business, engineering or related discipline
  • Previous experience in customer service or sales an asset

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