Quality Assurance - Markham, Canada - Genesys

Genesys
Genesys
Verified Company
Markham, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description
Build something new with a world-class team.


At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best.

Your potential is waiting; why are you?

Do you want to be part of a fast-paced and innovative team where your work and ideas will impact more than 70 billion customer interactions in over 100 countries each year through the power of the cloud and AI?


The Workforce Engagement Management (WEM) QA Team is looking for an enthusiastic individual that is dedicated to learning and contributing to continued innovation in areas that provide solutions in our testing framework to maintain the quality of our ever-growing cloud-native products.

You will have an opportunity to develop high quality automation tests for both our UI and backend microservices.

While this is a position within the QA team, there will be opportunities to work on development work beyond test automation.

It will be a fast-paced environment that will focus on continuous change, innovation and experimentation.

Our office has hired students from Waterloo for well over a decade.

As part of this tradition, you will be a key member of our team, learning about many aspects of agile testing methodologies and continuous delivery (CD) including design, implementation, testing, bug fixing and test automation.

There is no limit to what you can accomplish in the internship.

Responsibilities:
In this role, the primary responsibilities will include (but are not limited to):

  • Design and develop high-quality automated tests
  • Deliver scalable and maintainable epic, defect and usage status reports
  • Explore innovative technologies to support continuous improvement
  • Sustain quality by demonstrating ownership in your work
  • Learn and have fun doing so

Qualifications:

  • Enrolled in Computer Science, Computer Engineering, or related disciplines with a topnotch academic record
  • Selfmotivated, proactive, dynamic team player with a positive attitude that enjoys collaborating with others
  • Willingness to learn and pick up new technologies
  • Solid communication skills
  • Experience with software engineering in Java or Python (or similar languages)
  • Understands that QA is an integral part of development, not an activity at the end of the process.

We use the following technology stack:

  • Java, Python, RESTful API, Jenkins, Git, Bitbucket, New Relic, JQL, Confluence, Sumo Logic, SSMS, Selenium, TestNG, Maven
We offer competitive salary, flexible work hours, and a great work environment (in office or remote).

Don't miss out on this opportunity to develop a rewarding career and be part of a fun, ever-changing work environment.


About Us:
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics.


About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.

Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale.

With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement.

By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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Reasonable Accommodations:
Reasonable Accommodations Form

Genesys is an equal opportunity employer committed to diversity in the workplace.

We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.


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