Vehicle Registration Support Rep - North Vancouver, Canada - ICBC
Description
At ICBC, it's our job to make sure the car insurance system works for all British Columbians, today and in the future.
If you wantto make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be
part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive
salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be
part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
Vehicle Registration Support Rep (Hybrid Remote)
Job Title:
Veh Reg Supp Rep Reference Number: 117743
Location:
North Vancouver Employment Type:
Permanent Full Time
Hours of Work: 7.5 hr Day Shift (M-F)
Posted Date: 2023/06/08
Position Highlights
CBC is hiring a Vehicle Registration Support Representative in our head office in North Vancouver. You will act as a technical
resource working with our internal and external customers to assess their needs and provide guidance and advice, all while
adhering to legal requirements, policies and guidelines related to vehicle registration.
- Please note this position will be on a hybrid model (5 days in office, 5 days remote, alternating).
Your scope will include:
- Maintaining and updating systems and programs, including entering, editing, and retrieving vehicle registration and licensing
- Completing vehicle registration in nonroutine situations in accordance with established policies/procedures.
- Researching problems/errors and providing problem/inquiry resolution to complex vehicle registration enquiries.
To make an immediate contribution to the Vehicle Registration team you will bring:
- Excellent customer service and communication skills that include active listening and the ability to explain applicable policies
- Strong attention to detail.
- Knowledge of ICBC Autoplan products and PolicyCenter system and of the relevant acts and regulations that pertain to motor
- Ability to sit for longer periods of time while taking inbound phone calls.
Position Information
hours of submission, please contact the HR Service Centre immediately.
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