Sales Coordinator - Whistler, Canada - Westin Resort and Spa Whistler

Westin Resort and Spa Whistler

Verified Company

Whistler, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WESTIN

At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you're someone who has is positive, adaptable and intuitive, with a genuine interest in the wellbeing of others around you, we invite you to discover how you can thrive at Westin.

The Impact You'll Make:

Our Quality Keepers know that the countless small details end up making a big impression on our customers.

It's their organization, attention to detail and overall care for their work that reinforces our position as the world's leading hospitality company.

The Sales Coordinator is responsible for providing active support to the Sales Division with varied office tasks in order to help meet and exceed budgeted revenue goals.

This position will enable the managers to proactively develop new business and maintain valuable client relationships through administrative support, account research, client correspondence and will assist with daily, weekly and monthly reporting, tradeshow preparation, site inspection, FAM preparation and other duties as assigned.

The Wellness You Deserve:

We'll support you in and out of the workplace by offering:

Team-spirited coworkers & encouraging management
Learning and development opportunities
Reward and Recognition Programs
Staff Accommodation (based on availability)
Enjoy Discounted Hotel stays with Marriott 'Explore' Program
Extended Health Benefits
Complimentary Staff Meal

What we are looking for:

A warm, peopleoriented demeanor
A teamfirst attitude
High attention to detail and a drive to get things done

Position Requirements:

Assist sales and events in coordinating daily incoming and outgoing information to clients including proposals, contracts, mail, faxes, phone calls or messages
Prepare documents throughout the sales process (e.g. proposals, contracts, or banquet event orders)
Maintenance of group and tour blocks including adjustments for space requests and releases as required
Maintain database of customers using CI/TY as directed by sales managers
Assist in the organization, coordination and execution of specific functions and promotions handled by the sales team (e.g. familiarization tours, client events, sales calls, etc.)
Conduct site inspections, participate in familiarization tours and/or tourism events as required
Responsible for office administrative duties including processing purchase orders, ordering supplies, report generation as needed, participate in phone coverage, filing, faxing, copying
Support wholesale by ensuring reservations is inputted correctly and assist with billing. Inputting reservations will be required
Research and qualify existing and prospective accounts, for sales and follow up as needed
Gather materials and assemble information packages (e.g. brochures, promotional materials)
Be an integral part of the sales and marketing process. Be knowledgeable of all programs and work with sales team
Promote awareness of brand image internally and externally
Present professional image through effective written and verbal communication skills
Support the Meetings and Event Team with BEOs, Group Resumes, Planning Sites, awarding Bonvoy points, execution of events, daily and weekly tasks and other duties as assigned
All other duties as assigned
Ability to provide a satisfactory criminal record check

Skills & Experience:

The individual must possess the following knowledge, skills and abilities:

Must possess exceptional customer-focused skills
Must be able to build and maintain credibility and relationships with customers (internal and external)
Excellent written and verbal communication skills required
Strong organizational and planning skills
Excellent attention to detail
Proven ability in time management and handle multiple priorities; must be able to plan and execute effectively and efficiently and meet deadlines in a demanding environment
Demonstrate ability to work independently or in a teamoriented environment
Possess a strong sense of urgency, proactiveness, and a high drive for results
Strong knowledge of client and webbased software usage and navigation
Proficiency in Microsoft Word, Excel, and PowerPoint required
Minimum typing 50 words per minute
Self motivated, high initiative, selfstarter, reliable and strives to continually overachieve goals and targets
Sets a positive example and fulfills responsibilities with the highest integrity, ethics and professionalism
Formal University/college education is an asset with preference given to those with a hotel management degree