Bylaw Enforcement Officer - Mckellar, Canada - Township of McKellar

Description

MUNICIPAL LAW ENFORCEMENT OFFICER

JOB DESCRIPTION

Department:
Building and By-law Services


Reports to:
Chief Building Official


Location:
Various locations within the Township of McKellar, Remote Work


Position Summary:

Under the leadership of the Chief Building Official/By-law Enforcement Supervisor the Municipal Law

Enforcement Officer (MLEO) will provide excellent community relations and work to achieve public compliance on a variety of municipal by-laws and applicable provincial and federal legislation.

The
MLEO will gather evidence, conduct inspections and prepare documentation necessary for effective enforcement of these by-laws.

The Township of McKellar expects all employees to work in an environmentally friendly way in all the tasks they do; to work in a manner that is safe for themselves and others and to be aware of their health
& safety obligations; to continually look for opportunities to improve their job that will result in excellence in municipal government; and to recognize the uniqueness of the individuals they come into contact with and to treat them with dignity and respect.


Responsibilities

• Provide timely responses to inquiries and complaints from the general public, Council, other departments and government agencies by phone or in person.
• Issue warning notices, notices of contraventions, notices of offence, orders to comply and violation tickets as required; follow up to ensure compliance. Give evidence in court related to by-law violations when necessary.
• Where contraventions of by-laws or other applicable legislation is identified, interact directly with persons(s) most likely to be responsible to achieve compliance with the by-laws.
• When appropriate, initiate action through the Provincial Offences Act.
• Triage after hours service requests to determine if a safety risk is present and take appropriate action to call out appropriate staff or agencies.
• Establish and maintain good working relationships while remaining impartial with the public, property owners, tenants, business owners and external agencies.
• Investigate and determine urgency of calls regarding public safety or hazards and prioritizes those that present a hazard or liability to the Township of McKellar and require immediate action.
• Perform clerical work related to investigations of complaints, licencing and related matters.

Research information and prepare monthly and annual reports to Council. Attend evening
Council meetings as required.

• Interpret laws, regulations and policies and provide advice and assistance on inquiries to the public.
• Respond to parking complaints and illegal parking; has vehicles towed when required.
• Enforce Provincial animal control legislation; including complaints to animals, such as dog barking or at large.
• Identify and recommend new and or revised work methods to improve service delivery and efficiencies.
• Must be able to manually and electronically assemble a complete case profile including detailed notes, photographic evidence, and any other documentary evidence relevant to investigations, insufficient detail to support prosecution.
• Attend hearings and give evidence under oath based on investigations of by-law contraventions and may be required to attend Provincial Offences Court.
• Perform other duties as assigned.

Qualifications

• Post-secondary diploma or courses related to justice, evidence gathering or investigation skills and or equivalent experience is preferred
• Certification with Municipal Law Enforcement Association (MLEAO) or willing to obtain.
• A minimum of two years related experience in municipal or provincial by-law enforcement is preferred.
• Knowledge of municipal operations, By-laws and Provincial legislation is an asset.
• Proficient in conflict resolution, communication, public relations, problem solving and technical writing.
• Successful completion of a criminal background check.
• Must have a valid "G" Driver's Licence with a clean abstract and use of a reliable vehicle.

Physical Demands and Working Conditions

• Must be available for twenty-four hours coverage Saturday and Sunday, and evenings Monday to Friday.
• Must be able to respond to calls in a reasonable amount of time.
• Varies from indoor environment to exposure to outdoors in all weather conditions.
• Ability to work independently with minimum supervision.
• Working in office environment, sitting.
• Frequent vehicle operation and walking.
• Tactful and diplomatic interactions with members of the public.
• Ability to manage multiple and changing demands and priorities.
• Frequent close and highly concentrated mental and visual alertness.
• Must be able to work and attend meetings outside regular working hours.
• Will be required to travel to various work locations.

Job Types:
Full-time, Permanent


Salary:
$35,000.00-$45,000.00 per year


Benefits:

• De