Senior Complaint Manager - Mississauga - beBeeQuality

    beBeeQuality
    beBeeQuality Mississauga

    6 days ago

    Full time

    Job title: Senior Complaint

    Description

    Job Title: Complaint Quality Specialist

    Role Overview:



    This role is a crucial part of our organization, focusing on product complaint investigations and trend analyses for medical devices, combination products, and drug delivery systems. It plays a key part in identifying quality issues, evaluating trends, and implementing corrective actions.


    Key Responsibilities:


    • Liaise with teams to oversee the handling of global complaints related to manufactured products across clinical trials and commercial supply chains.

    • Evaluate potential failure modes using data analysis techniques to determine root causes.

    • Analyse data regarding complaints detecting emerging risks or recall requirements

    Skillset & Qualifications:
    obreak


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