Medical Office Assistant - North Vancouver, Canada - Tsleil-Waututh Nation

Tsleil-Waututh Nation

Verified Company

North Vancouver, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

*Term - Part time positions x2*
JOB SUMMARY:

The Medical Office Assistant is an integral member of our primary care team, supporting the various clinicians on the team, and providing a full range of clinical and administrative services to maintain the work flow of the clinic.

DUTIES AND RESPONSIBILITIES:

Clinical:

Welcome and greet clients and families to our program, engaging in a manner which fosters culturally safe care, as well as a sense of belonging
Screen phone calls and clinic visits, and triage these on the basis of urgency to ensure timely and effective care delivery
Prepare clients and families for clinician assessment and conduct basic medical screening tests such as eye exams, glucose tests, height & weight measurements, and urine or pregnancy tests
Monitor urgency of test results and flag for followup by the respective clinician
Ensure exam rooms are clean and stocked between appointments and track inventory to ensure adequate supply
Communicate effectively to ensure safe, timely, and coordinated client and family care

Administrative:

Book and maintain initial and followup clinic appointments; contact clients to remind them of appointments; and manage clinicians' schedules
Arrange referrals and followup with other health care professionals and specialist consults
Data entry, documenting with accuracy and professionalism, using various software including Oscar EMR, Panorama, MS Office
Process MSP and thirdparty billings
Prepare and organize correspondence including mail, courier services, faxes and scanned documents
General office administration and daytoday clerical support to the clinical team

KNOWLEDGE, SKILLS, AND ABILITIES

You are a people person, with demonstrated skill in effective oral and written communication, interpersonal relations, and conflict resolution. You are able to work independently, and in collaboration with others. Flexible and ambitious, you enjoy working in a dynamic environment and are able to multitask and adapt to changing needs and priorities by way of effective organization and time management. You have a strong ethic of client service, and are eager to learn about the culture and traditions of diverse Indigenous Nations.

QUALIFICATIONS

Completion of grade 12 education
Medical Office Assistant certification preferred
Combination of education and experience working in a medical office setting may be considered

WORKING CONDITIONS:

Physical Demands
Intermittent physical activity including walking, standing, sitting, lifting and supporting clients.
May be exposed to occupational hazards such as infectious waste, diseases and chemicals.
Manual dexterity required to use desktop computer and peripherals.
Mental Focus
May deal with individuals who can, from time to time, be demanding and challenging. Must be able to remain patient and calm, and may have to engage in conflict resolution.
Environmental Conditions
The noise level is generally quiet, but at times noise could escalate.
Must be able to work relatively independently and deal with issues of personal safety because this position is outside the controlled environment of a hospital.

The hourly wage for this role is between $ $30.60, based on qualifications and experience.