The purpose of this job is to ensure the accurate and consistent training/coaching of Warehouse employees and ensure the proper training and onboarding of new warehouse associates on Sysco work methods. This job is also responsible for monitoring policy standards and tracking employee training data.
Role Responsibilities: Train and coach warehouse associates on various floor procedures and positions, utilizing Sysco Work Methods and other training tools. Train and certify associates on all Material Handling equipment. Ensure the compilation and maintenance of all training and development records and statistics. Identify training needs and oversees training and development Assists with the coaching, mentoring, career development, training, performance management of team with the purpose of improving employee knowledge and skill level. Tracks productivity and accuracy results via daily and weekly reports; creates employee discussion letters related to training as required. Assists with Driver classroom training as required. Conducts and completes observation reports in the warehouse to ensure safe machine operations in the warehouse. Ensures adherence to the responsibilities under the Occupational Health and Safety act. Meet with supervisors weekly to discuss employee’s learning, using Progress Report Templates. Provide both constructive feedback for improvement and positive reinforcement. Time-keeping for employee and reporting time worked to employee’s supervisor, until the employee can clock in and out. Documentation of training hours per associate. Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor. Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present. Responsible for compliance with all Policies and Standard Operating Procedures (SOPs) comprising Sysco’s Food Safety Program, specific for the assigned role. Assist Food Safety Program Manager in ensuring compliance to Sysco’s Food Safety Program that leads to compliance with third party certification and customer requirements. Perform other duties as assigned.
Qualifications/Skills/Job Requirements: Minimum 2 years working in a warehouse environment. Training experience is an asset. Warehouse equipment experience is required, Fork Lift & Pallet License a must High School diploma or general education degree (GED) College Diploma preferred in Teaching, Business Administration, Supply Chain Management, Operations Management or a closely related field required; or equivalent combination of education and related experience. Proficient in Microsoft Office including Excel, Word, PowerPoint, Outlook Sound knowledge of the Occupation Health and Safety Act. Valid driver’s license in good standing with access to a vehicle is required. While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. The associate may occasionally be required to travel, although infrequent, to other Operating Companies or the corporate office as business needs dictate (i.e. training).