Nova Scotia Health Authority and IWK Health Centre

Health Records Clerk - Health Information Services (BB-722AB)

Found in: Neuvoo Bulk CA


Nova Scotia Health Authority is the largest provider of health services in Nova Scotia.

We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.

Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community based programs and services including continuing care, primary health care, public health, and mental health and addictions.


The incumbent will perform clerical procedures related to chart processing control. Schedule will be evening shifts with the possibility of weekend and holiday shift coverage. Specific duties can include:

  • Process inpatient admissions, day surgery and outpatient records ensuring that charts are received in the department in an appropriate time
  • Prepare, scan and verify outpatient, inpatient and day surgery records to continuously create and support the Enterprise Medical Record (EMR) and the Electronic Health Record (EChart)
  • Incumbent utilizes NShIS
  • Maintain appropriate registers and distribute to appropriate agencies as required
  • Maintain chart control procedures to ensure accurate chart retrieval/maintenance
  • Maintain the accuracy of the Master Patient Index (MPI) in Meditech
  • Provide excellent client service in a fast-paced, deadline-driven environment
  • Maintain confidentiality of all communications, written and verbal
  • Process all types of patient/client documentation
  • Provide assistance to physicians as required for chart completion
  • Receive and process telephone inquiries
  • Qualifications

  • Grade 12 plus successful completion of a one year secretarial or business program, or 1 year recent clerical/secretarial experience required
  • Medical Terminology course
  • Proficient keyboarding skills with clear demonstrated knowledge of Windows
  • Good interpersonal and communication skills – a high degree of tact, judgment, and confidentiality
  • Ability to work independently, assess situations and seek resolution if possible, in accordance with hospital policies and procedures
  • Ability to work in an area with frequent interruptions
  • Experience with scanning and archiving process is an asset
  • Incumbent will be required to pass a written skills test and interview process

  • PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

    Hours of Work

  • Permanent part-time (40%) position; 28 hours biweekly
  • Schedule may include weekend coverage
  • Schedule may also include evening shifts
  • Schedule may require break coverage for switchboard staff for weekend shifts
  • Possible coverage at other Eastern zone sites
  • Salary Information

    $20.0857 - $21.9045

    calendar_today2 days ago

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