Requisition ID: 95495
Join the Global Community of Scotiabankers to help customers become better off.
About the role
What you’ll be doing… Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for Nurturing rich, long-standing relationships Being a technology expert and share your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
The most important characteristic of our Customer Representatives is their ability to help our clients. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Representatives are people-centric and able to connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
How to build strong customer relationships and deliver excellent customer service How to uncover and solve the customers’ needs How to explain complicated things simply Demonstrated success in a target based performance environment, as well as contribute positively to a team-oriented work environment Demonstrated an eagerness to learn and determination to succeed
What you’ve learned…
The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers A rewarding career path with diverse opportunities for professional development A competitive compensation and benefits package Internal training to support your career growth and enhance your skills An organization committed to making a difference in our communities – for you and our customers
What we’re offering…