SMS Equipment

Field Technician (BB-FCCFC)

Found in: Neuvoo CA

Description:

Field Technician, Full Time, Permanent

The incumbent will perform repairs and/or maintenance and/or assembly at the customer's premises or on the worksite, on all Komatsu products as well as other products sold by SMS Equipment. 

Role:   

  • Analyse failure and repair required.
  • Complete a full report on the repairs and identify the cause of failure for each problem encountered.
  • Order parts to complete repairs. 
  • Adjust, repair and/or replace defective parts. 
  • Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements. 
  • Clean, lubricate and perform regular maintenance on equipment. 
  • Meet scheduled time allotments for repairs. 
  • Notify Supervisor and/or customer of all repairs needed on machines.
  • Once work is completed, sign the work order, request credit for unused parts, collet all documentation (external purchases, etc.) and forward to Supervisor for invoicing.
  • Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment. 
  • Work safely.
  • Perform any other tasks assigned by Supervisor. 

    • Requirements: 

  • Heavy Equipment Technician Certification. 
  • Minimum 2.5 years of experience in troubleshooting electrical and hydraulic systems.
  • Knowledge of Komatsu products would be an asset. 
  • Advanced knowledge of computer software’s and working with a portable unit. 
  • Hardworking, proactive, self-reliant, team worker and focused on customer service. 

    • calendar_today19 hours ago

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