What’s it like working as a Vendor Management Analyst at Questrade?
Vendor Management: Maintain existing vendor relationships including day to day interactions, hosting status meetings, troubleshooting issues, providing requirements for new projects, coordinating and participating in Vendor demonstrations Engage and work collaboratively with Vendors throughout the entire Vendor Management lifecycle process Escalate Vendor issues when required Work collaboratively with internal stakeholders to report and track vendor performance, complete vendor scorecards, areas of improvements , providing feedback to vendors via regular operational review meetings Perform Vendor Due Diligence, negotiate contractual terms and pricing for new Vendor agreements Assist in RFx processes including gathering internal requirements, coordinating demos, vetting Vendors and participating in Vendor Selection Confident and comfortable speaking in small groups and presenting opinions to stakeholders Assisting with IT purchase requests including hardware and software Knowledge of software licensing, purchasing, renewing software licenses Assist in creating and analyzing requisitions, clarifying specifications, monitoring, updating requests in running PO software application to ensure timely order submission
Need more details? Keep reading... Maintain a strong understanding of Questrade’s service offering, the relationships with vendors, existing business models and the flows of data in the business. Understands Internet, Intranet, Extranet and client/server architectures. Understands how legacy and web-based systems interface with each other. Identifies critical issues with ease. Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems. Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets. Schedule meetings, document meeting minutes and distribute to team Other duties as assigned
So are YOU our next Vendor Management Analyst? Following are the requirements … University degree in computer science, information technology, business management or equivalent undergraduate program. At least 1 year of information technology procurement experience Understanding of business, data, process, and object-oriented analysis and modeling techniques. Knowledge of the vendor management lifecycle Good familiarity with MS Office tools such as Word and PowerPoint and G suite Proficient in data analysis using Excel (PowerBI would be an asset) Strong interpersonal, communication and documentation skills is required. Must have excellent oral and written skills; including superior technical writing skills for the creation of detailed business requirements Expected to be familiar with project implementation methodologies and project management Basic understanding of web technologies is essential Familiarity with trading systems, online brokerage business models, digital banking and digital mortgage business models as well as the Canadian regulatory requirements, policies and procedures is an asset