Kingston Health Sciences Centre

Clerk Typist 2 - Health Info Srv HDH (BB-3C302)

Found in: Neuvoo CA




Scanning, Indexing and Quality Assurance of electronic and paper based Patient Records for Inpatient Units, Clinical Areas, Same Day Care and Emergency, including maintenance and locating. Input into multiple computer systems. Release of medical information. These functions are to be performed in compliance with Confidentiality and Ethics Statement. Within this role the employee is accountable for contributing to the delivery of the Kingston Health Sciences Centre strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do


  • Maintains strict confidentiality of information handled on a day to day basis ensuring that only authorized personnel are allowed access to patient information.
  • Directs the flow of incoming patient information into the correct stream, OP, IP, or SM, and then to scanning/indexing and/or the paper patient chart. Provides a complete patient record ensuring that all data is filed and in the appropriate place in the chart, in proper sequence and that all information pertains only to the patient whom the chart belongs. Combine charts as necessary when it is identified that two or more patient records exist for the same patient.
  • Maintains an accurate and complete computerized tracking system for all records to ensure immediate access at all times. Maintains and corrects the Patient Care System when errors are identified. Combines charts in the Patient Care System. Verify and update the visit information that interfaces from Patient Care System to other computerized systems.
  • Respond to requests from various sources, i.e. Emergency, Nursing Units, Clinics, Physicians Offices, Cancer Clinic and personnel conducting research, audits, and other chart requests.
  • Assists in the completion of Quality Assurance Audits and Workload Studies as requested.
  • Respond to requests to fax information to other institutions in Emergency situations and distributing information faxed to the Department to the appropriate areas in a timely manner. Ability to assess the nature/legitimacy of the request and the person right to access as per the established guidelines.
  • Adheres to worker responsibilities as set out in the Occupational Health & Safety Act, hospital safety policies, and dept/unit established procedures at all times.
  • The above statements reflect the general details considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the job.


  • Grade 12.
  • Post-Secondary Computer Course in Microsoft Office Suite or demonstrated proficiency with MS Outlook, Word, Excel and Access at an intermediate level.
  • Medical terminology certificate required.
  • One year Medical Records or equivalent office experience with understanding/experience of relevant systems and procedures (medical records).
  • Previous experience in a computerized environment.
  • TD 4 and TD 2 numerical and alphabetical and straight numerical filing proficiency (competency tests will be conducted).
  • Keyboarding at 40wpm, with 95% accuracy on a test.
  • Intermediate Microsoft Applications proficiency in Word, Excel and Access (competency test will be conducted).
  • Medical Terminology (competency test will be conducted).
  • Demonstrated ability to work independently, be self-motivated and organized.
  • Demonstrated ability to work effectively in emergency situations and under a heavy workload.
  • Must be capable of prioritizing work and multi-tasking.
  • Must work harmoniously with other staff in the department and throughout the hospital to provide rapid, efficient health care.
  • Proven ability to attend work regularly.
  • Satisfactory criminal reference check required.

  • Able to lift 25 lbs.
  • Able to sit for extended periods or remain standing for long periods of time.
  • Able to reach above head to pull/file charts and squat to lower shelves to pull/file charts.
  • The applicant must be able to meet the physical requirements of the position.
  • We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Human Resources Department.

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