Description:

Since 1992, Ciena has been driven by a relentless pursuit of network innovation. We believe in a network that grows smarter, more agile, and more responsive every day. This means that when you digitally interact in your world - picking up the phone, streaming video, texting a friend or loved one – your interactions are being enabled by Ciena technologies. Ciena makes your social / entertainment / business existence REAL.

What will you do at Ciena?

We are looking for an experienced, motivated and talented senior leader who will build, manage and lead a high-performance and velocity agile Salesforce Software Delivery development team. The Senior Manager will be responsible for building the North America team and leading them as a Scrum Master through requirements, design, implementation, and verification of critical Salesforce features for our multiple clouds : Sales, Community, Service, Mavenlink and Platform, and expanding to support multiple business value streams. Role will require hands-on technical management as well as people management, which include day-to-day management of resources, tracking and reporting progress of the teams in various cross-functional meetings. The Senior Manager will directly report to the Director of Salesforce Delivery, as well as working with the other Senior Lead / Managers in other regions.

Note that this is a strategic manager role  hence, being able to plan and knowledge of Scaled Agile is mandatory.

Responsibilities

General Activities

Collaboration with stakeholders

Experience / Skill Required

About Ciena
Ciena is a network strategy and technology company with a passion to provide an experience, to you and our customers that is as rewarding as the outcome. We attract the best and brightest– those with outstanding talent, motivation, and the right attitude to contribute to our success. Our culture balances our openness and informality with professionalism and trust and is built on the foundation of our core values: Customer First, Integrity, Velocity, Innovation, and Outstanding People. 

Ciena enables everyone to have a voice and a network that supports them while on the journey to discovering their passion and purpose. We trust each individual to do what they can to reach their full potential and make an impact on the business, whenever, wherever they are in the world. With Ciena’s highly innovative, forward-thinking business practices, we reward people for pushing the boundaries. Unlock your potential at Ciena!

Being You @ Ciena
As part of our commitment to diversity and inclusion, we want to foster an environment that values and respects all individual’s strengths, perspectives, ideas, and ability to meet the needs of our customers globally. Ciena values the diversity of its workforce and respects its employees as individuals, regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, veteran or marital status or any other category protected by applicable law. We do not tolerate any form of discrimination.

Ciena is also committed to compliance with all fair employment practices regarding citizenship and immigration status. 

If contacted in relation to a job opportunity, you should advise Ciena in a timely fashion of the specific accommodation measures required for you to be assessed in a fair and equitable manner.