Coveo

Solution Developer - Implementation (BB-F8DAC)

Found in: Neuvoo Bulk CA

Description:

The Go-To-Person to Implement 

As a solution developer, you will implement and integrate our AI Cloud solutions that change the digital experience for our customers' employees and their own customers. We warn you: it will be no simple task… Coveo has game-changing features out-of-the-box, but you will need great business acumen and technical skills to configure it perfectly to our customers' environment. We are not talking about the color of the UI here: indexing, in the cloud, millions of documents in many different systems and delivering search results that are relevant to the user’s situation in less than a second brings its own particular challenges. 

Well specifically, here’s what we’ll count on you and the team to do:

  • Deploy the solution so it connects with the customer's systems in place: that means on premise for some, in the cloud for others and even a mix of both for specific customers…
  • Configure our solution so it consolidates information and ensures features, functionalities and plug-ins work properly and above customers' expectations…
  • Sometimes the customer will want to index a system that is not out-of-the-box for Coveo: you’ll have to dig into the API and work your way through it to fulfill the requirement
  • You might want to work with the customer on an initial fine-tuning of their relevance rankings so that the list of results is contextualized for users
  • Since you know it’s all about adoption, you will make sure the implementation is intuitive and easy to use for the end user and that the customers' specs are overachieved
  • The profile

  • You have very strong coding skills that you developed either during your degree in computer science or with years of experience in the business. (A mix of both is ideal!)
  • You are better than most with JavaScript, Typescript, Python, C# and HTML/CSS. 
  • Experience developing Commerce, Salesforce (Apex or Lightning) or ServiceNow applications is a plus
  • Data normalization and field mapping are concepts that you are familiar with
  • We’ve said it enough, you like coding, but you also have a thing for business. In other words, you are equally tech and business savvy. … You feel you achieve so much more by working along with a customer or partner than alone between four walls.
  • You have experience in a client facing role, understand the importance of timely communications and see value in collaborating with colleagues to find the best possible solution
  • You can suit up one day and wear a Star Wars t-shirt the next… You adapt to the situation
  • We can count on you to take leadership and ownership of a project. You have the ability to prioritize and work under pressure in a structured, resourceful and thorough manner.
  • Our clients and partners will count on you to meet their expectations, provide clear guidance and proactively catch any potential issues
  • calendar_today1 day ago

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