Berkeley Payment Solutions Inc.

Technical Project Manager (BB-4B135)

Found in: Neuvoo CA

Description:
Job Description

This is a remote position.

The Project Manager works closely with the Operations, Sales and Technology  department to coordinate and prioritize project tasks, manage timelines and communicate status  to project sponsors and clients. This role will engage with external vendors to ensure client  requirements can be met within contractual obligations and regulatory requirements. His/her  overall responsibility is to keep focus on client satisfaction and ensure a positive, value-added  experience for the client. 

Responsibilities

  • Effectively transition client projects from the Sales team to Operations 

  • Responsible for scoping, planning, executing, resourcing and monitoring assigned project(s)  to keep on schedule and on budget. Monitor projects on an ongoing basis, evaluating progress  and quality, managing issue resolution process, and taking corrective action as necessary 

  • Responsible for Project-Pre-Planning, Milestone tracking, Execution, Oversight, and Lessons  Learned Activities and objectives, involving all relevant stakeholders and ensuring technical  feasibility 

  • Measure project performance using appropriate reporting systems, tools and techniques 

  • Clearly understand client needs and identify programs to meet those needs 

  • Communicate with clients to obtain setup requirements, establish clear parameters and  understand client expectations in return 

  • Customize programs as needed, vetting with manager as to set up, and obtaining sign-off on  any additional costs 

  • Demonstrate strong communication skills with all levels of stakeholders, including  Executives. Able to prepare/present to senior level executives with appropriate level of  information/duration 

  • Monitor vendor activity to ensure timelines and service level agreements are being met 

  • Ensure clear communication throughout the process by dealing directly with vendors to  resolve or escalating as appropriate 

  • Analyze project risks, issues, costs, and benefits and make relevant recommendations to  business and leadership. Provide and implement action plans to mitigate risk when applicable 

  • Participate in project teams to implement large programs and provide input as an SME from  an operational perspective 

  • Drives creative, innovative ways to deliver complex projects 

  • Utilize industry best practices, techniques, and standards throughout entire project execution 

  • Perform other duties as assigned by manager 



Requirements

  • Experience includes at least 5 years’ experience in financial services, and/or FinTech  environments 

  • Project management experience

  • Must have working knowledge of technical systems, including cloud technologies and SaaS platforms.

  • Must be able to understand technical challenges and risk and communicate those with developers and technical managers.

  • Ability to “get into the weeds” as a technical advisor and see the “big picture” as the technical project manager. Their ability to balance these skills will ensure we complete projects on time.

  • Great ability to coordinate multiple tasks with various departments across multiple projects

  • Must be a leader and have the ability to inspire and motivate the team. They must be able to articulate the vision of the project and ensure the team has all of the resources they need to succeed.

  • Great communication skills. They must be able to communicate effectively with clients and internal stakeholders and provide clear, concise status reports and updates.

  • Proven planning skills.  They must be able to not only plan projects, but also monitor the plan, make adjustments as necessary and recognize critical paths in order to deliver on time. 

  • Excellent client-facing and internal communication skills

  • Solid organizational skills, detail-oriented, able to multitask and\ prioritize Client-focused and resourceful 

  • Strong working knowledge with MS Office 

  • Adaptable, flexible, and able to work effectively in a fast-paced  environment

  • Solution-oriented with an eye towards process improvement

  • Positive attitude and self-starter 

  • Able to work in teams as well as independent 

Nice-to-have Familiarity with: 

  • SQL or reporting tools 

  • Adobe PhotoShop, Illustrator or other design software 

  • Any CRM tools experience considered an asset 

  • JIRA, Office 365, Zoho Suite, Google apps and other common web-based tools 



Benefits

  • Full time
  • Salary plus full benefits
  • Ability to work remotely



Requirements
Experience includes at least 5 years’ experience in financial services, and/or FinTech environments Project management experience Must have working knowledge of technical systems, including cloud technologies and SaaS platforms. Must be able to understand technical challenges and risk and communicate those with developers and technical managers. Ability to “get into the weeds” as a technical advisor and see the “big picture” as the technical project manager. Their ability to balance these skills will ensure we complete projects on time. Great ability to coordinate multiple tasks with various departments across multiple projects Must be a leader and have the ability to inspire and motivate the team. They must be able to articulate the vision of the project and ensure the team has all of the resources they need to succeed. Great communication skills. They must be able to communicate effectively with clients and internal stakeholders and provide clear, concise status reports and updates. Proven planning skills. They must be able to not only plan projects, but also monitor the plan, make adjustments as necessary and recognize critical paths in order to deliver on time. Excellent client-facing and internal communication skills Solid organizational skills, detail-oriented, able to multitask and\ prioritize Client-focused and resourceful Strong working knowledge with MS Office Adaptable, flexible, and able to work effectively in a fast-paced environment Solution-oriented with an eye towards process improvement Positive attitude and self-starter Able to work in teams as well as independent Nice-to-have Familiarity with: SQL or reporting tools Adobe PhotoShop, Illustrator or other design software Any CRM tools experience considered an asset JIRA, Office 365, Zoho Suite, Google apps and other common web-based tools

calendar_today9 hours ago

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